Advanced Fleet Risk Management, Accident Investigation & Report Writing

Topics to be covered

• Explain the risks associated with motor vehicles.

• Suggest risk reduction or mitigation measures.

• Demonstrate an understanding of the requirements for an environmentally friendly motor vehicle fleet operation.

• Develop a risk management policy and procedures for a motor fleet.

• Explaining a monitor and review system.

• Explain the potential risk associated with motor vehicle theft and hijacking.

• Recommend theft and hijacking prevention measures for a specific vehicle.

• Recommend anti hijacking measures appropriate to the organisation managing the loss.

• Recommend a comprehensive risk control system for an organisation.

• Explain the concept of alternative risk transfer.

• Analyse options for transfer of risk to internal control/management mechanisms.

• Analyse insurance alternatives for risk transfer.

• Analyse the financial alternatives for risk transfer.

• Explain risk management within a maintenance management system.

• Design a risk management system.

• Control risk situations within the maintenance management environment.

• Implement a risk management system.

Fuel Efficiency Plan

• Fuel efficiency

• Capturing data and setting your start point

• Change management, leadership and communication

• Driver initiatives, recognition and reward

• Funding and support

• Sharing progress and success stories

The review looks at seven areas of your organization’s fuel management.

• Fuel data management

• Driver development

• Maintenance and tyres

• Routing and scheduling

• Aerodynamics

• Vehicle specification

• Communication

• Mentoring through the first fleet fuel management review

• Development of an action plan and implementation of a fuel efficiency programme with a fleet operator

Issues and elements to be considered at the scene:

Human Element

• What were the Human factors that were present in the incident?

Environmental

• What weather, temperature, visibility or other elements were present at the time of the incident?

Law enforcement

• What law enforcement element is present or absent from the location?

Corporate

• What elements of corporate governance, policy or procedure is in place?

Impact

• What impact will this incident have on any of the other elements considered?

Forward engineering

• What elements should, could, would, might or can be implemented to prevent a repeat event?”

Accident investigation process

• The six key questions (Who, what, when, where why and how)

• Preparing an investigation kit

Investigate the Accident

• Initial response (Secure the scene)

• Collecting facts

• Physical evidence

• Eyewitness accounts

• Conducting interviews

• Developing the narrative

Identify causes

• Contributing factors

• Determining causes

• Root Causes (Root cause analysis)

• Indirect Causes

• Direct causes

Report Writing

• Accurate records of accidents or near-misses are essential to a successful accident investigation and analysis program. Well-documented accident investigations will contain information that can be used to avoid future accidents. The investigation should be handled by the supervisor and reviewed by others as may be deemed appropriate.

• The investigator should know the nature of the work, how it should be performed, and under what conditions it was performed. The investigator’s questions and attitude should demonstrate that the purpose is to gather the facts, not find fault or fix blame.

The investigation should point to the cause of the accident and answer the following questions:

• At what point did the system break down?

• Were rules and regulations violated?

• Did poor layout of the job, process, or operation contribute to the accident?

• What human or environmental factors contributed to the accident?

Completing the Accident Investigation Form