The courses introduce learners to the concept of quality including product and process quality, and quality culture. The Courses wil introduces students to the principles and application of construction quality management, Total Quality Management (TQM), tools and techniques for quality, and an introduction to the ISO 9001, its principles and procedures

Target Audience:

The courses will benefit project managers, construction managers, quantity surveyors, engineers, housing officials, facilities managers, researchers and academics, environmentalists, public and private sector clients, and other stakeholders in the built environment.