F.E.T: Public Administration
12 Months Accredited Training
Unit Standard: 57824, NQF Level 4 with 136 Credits
Dates: Available on Request
Locations: Johannesburg, South Africa
Platform: Available In-Class
Price: Available on Request
Course Introduction
The purpose of the FETC: Public Administration is to provide a structured programme for public officials that work in support of senior management officials in providing for service delivery objectives. The need for well-qualified efficient, client-oriented public officials is therefore identified as a priority in all the three spheres of government. The FETC: Public Administration is aimed at practitioners working in the public sector. It is a qualification in a career pathway towards an accomplished public administration and management specialist.
Entry Requirements:
It is assumed that all learners accessing this qualification are competent in Communication at NQF Level 3, and Mathematical Literacy at NQF level 3.
Course Objectives
Apply public sector principles, policies, and ethics to own public sector work context.
Apply the principles of good customer service in own public sector context.
Apply administrative principles in implementation of public sector procedures and work schedules.
Demonstrate an ability to apply the principles of problem identification and analysis.
Contribute towards team development in own public sector context.
Apply the principles of communication in own work context according to public sector communication protocol.
Who should attend?
The Certificate in Public Administration: Level 4 is aiming at producing knowledgeable, multi-skilled workers who can contribute to improved productivity and efficiency within the public sector. It should provide the means for current workers to receive recognition of prior learning, to upgrade their skills and achieve a nationally recognized qualification. It should also assist new entrants to the public sector.
Training Methodology
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Modules Covered:
MODULE 1: Mathematics in Public Administration
MODULE 2: Communication in Public Administration
MODULE 3: Legal Aspects of Public Administration
MODULE 4: Principles of Management
MODULE 5: Managing People
MODULE 6: Local Government Administration and Management
MODULE 7: Introduction to Public Administration
MODULE 8: Records Management
