This skills programme provides the learner with the knowledge, skills, attitudes and values to participate in information and knowledge management.

Assessment of Learners
Learners who attend this training will receive a “Certificate of Attendance” directly after the training. Additionally, to

attending this course, learners can apply to be assessed at an additional cost. Assessment entails the completion of a Portfolio of Evidence and if being assessed as competent. In this case, a “Certificate of Competence” will be issued representing the credit values and NQF Level.

Accreditation

This course is accredited. Apply principles of knowledge management to organisational transformation (US: 115405) NQF Level 5, 10 Credits

On completion of this skills programme, learners will be able to:

• Select the collation method based on required analysis;
• Capture and analyse data using analysis techniques based on information required;
• Record variations and anomalies in accordance the prescripts of the methodology;
• Act upon anomalies without compromising the validity of the analysis;

• Derive conclusions from a logical interpretation of the information;
• Provide a valid analysis as an addendum to the report to support assumptions made;
• Analyse the essential elements of knowledge economy;
• Identify the essential features of the human capital in an organisation;
• Provide an analysis of the structural capital in an organisation;
• Indicate how an organisation uses its customer capital;
• Establish the relationship between intellectual capital and knowledge management; and
• Demonstrate the potential relationship between knowledge management and organisational transformation.

Collating and Categorising Information

• Collating information
• Minimising impact
• Capturing data
• Storing data

Analysing Information

• Using data analysis techniques
• Applying analytical techniques
• Descriptive measures
• Anomalies

Developing Conclusions and Recommendations

• Applying interpretation methods
• Drawing conclusions

Communicating Conclusions and Recommendations

• Presenting information
• Organisational requirements

The Essential Elements of Knowledge Economy

• What is knowledge economy?
• The knowledge organisation
• The knowledge worker

The Essential Features of Human Capital

• The characteristics of human capital
• Organisational transformation and management of change

Structural Capital

• The features of structural capital
• Structural capital in a generic organisation
• Knowledge management in the public sector

This programme runs for 5 days

Our Information and Knowledge Management NQF L5  is available in a variety of formats to best match your needs

In-House training: We bring the training to your location. Available with customized features created to meet your requirements.

Virtual Training: Delivered totally online, our virtual sessions are designed to keep participants engaged through relevant training, activities for practice, and ongoing reinforcement.

R 14 999.00
*Group Discounts Available on Request.

This skills programme is designed for the public sector and is aimed at:

• all individuals, especially those who manage information and knowledge and who are involved in
• Organisational transformation and change management;
• Public officials who are seeking to develop a career pathway towards becoming accomplished public management and administration specialists; and department and organisation managers.