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Information and Knowledge
Management NQF L5

Johannesburg 2022 . Dates TBC

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Introduction

This skills programme provides the learner with the knowledge, skills, attitudes and values to participate in information and knowledge management.

Assessment of Learners
Learners who attend this training will receive a “Certificate of Attendance” directly after the training. Additionally, to

attending this course, learners can apply to be assessed at an additional cost. Assessment entails the completion of a Portfolio of Evidence and if being assessed as competent. In this case, a “Certificate of Competence” will be issued representing the credit values and NQF Level.

Accreditation

This course is accredited. Apply principles of knowledge management to organisational transformation (US: 115405) NQF Level 5, 10 Credits

On completion of this skills programme, learners will be able to:

• Select the collation method based on required analysis;
• Capture and analyse data using analysis techniques based on information required;
• Record variations and anomalies in accordance the prescripts of the methodology;
• Act upon anomalies without compromising the validity of the analysis;

• Derive conclusions from a logical interpretation of the information;
• Provide a valid analysis as an addendum to the report to support assumptions made;
• Analyse the essential elements of knowledge economy;
• Identify the essential features of the human capital in an organisation;
• Provide an analysis of the structural capital in an organisation;
• Indicate how an organisation uses its customer capital;
• Establish the relationship between intellectual capital and knowledge management; and
• Demonstrate the potential relationship between knowledge management and organisational transformation.

This programme runs for 4 days

Training times can be arranged accordingly in order to meet the client’s needs.

Available on request.

This skills programme is designed for the public sector and is aimed at:

• all individuals, especially those who manage information and knowledge and who are involved in

• organisational transformation and change management;

• public officials who are seeking to develop a career pathway towards becoming accomplished public management and

administration specialists; and

• department and organisation managers.

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