Dates: 04 – 08 Mar 2024
Locations: Johannesburg, South Africa
Platform: Available In-Class / Online
Labour legislation presents significant challenges in African business environments, characterized by a complex maze of laws governing employment practices and continuous legislative updates. This training course is essential to equip managers and employee representatives with the knowledge and skills needed to foster trust-based relationships within the organization. It emphasizes creating a positive work culture that boosts productivity and enhances employee well-being, even amidst conflicts.
Key Topics to be Covered:
Effective trust-building in unionized environments.
The Union’s role in fostering a productive work environment.
Engaging and coaching techniques to align with organizational interests.
Recognizing rights, establishing boundaries, and understanding obligations.
Disciplinary management and application.
Effective performance management strategies.
Developing negotiation, mediation, and conflict management skills.
Upon completion, participants will:
Navigate the complexities of labour legislation with updated knowledge and skills.
Cultivate positive labour relations and manage union interactions proactively.
Implement effective performance management and disciplinary systems.
Tackle employment issues with a nuanced understanding of policies and legal requirements.
Conduct negotiations and resolve disputes with heightened competence.
Apply labour legislation accurately within their organizational practices.
Promote good industrial relations through substantive principles and sound management of diverse workforce issues
This course is highly beneficial for a variety of professionals, including:
Managers new to unionized environments.
Front-line supervisors and team leaders working with unionized employees.
HR supervisors and labour relations leaders managing skilled tradespeople.
HR specialists in Employee Relations, Negotiating, and Mediating.
Anyone seeking to expand their expertise in Labour Relations and Labour Law.
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Module One: Managing Poor Performance
Cultivating a performance-based culture.
Setting clear expectations and performance standards.
The Union and Management’s shared responsibilities.
Methods for performance coaching and improvement.
Managing absenteeism and underperformance.
Performance evaluation techniques.
Procedures for discipline, addressing grievances, and conducting dismissals.
Module Two: Discipline & Disciplinary Action
Conducting thorough investigations.
Understanding disciplinary standards and norms.
Clarifying roles and responsibilities during disciplinary processes.
Importance of evidence and meticulous record-keeping.
Ensuring fair disciplinary procedures.
Preparing for and conducting hearings and appeals.
Considering mitigating factors in disciplinary actions.
Module Three: Employment Issues
Implementing effective grievance procedures.
Adherence to codes of conduct and company policies.
Management of employment contracts, including temporary and contract workers.
Enforcing affirmative action and conditions of service.
Dealing with unfair labour practices and dismissals.
Navigating recruitment, termination, and retrenchment processes.
Regulations on working hours and leave entitlements.
Module Four: Industrial Relations Negotiations
Techniques for successful union and wage negotiations.
Engagement with worker participation and the role of trade unions and shop stewards.
Handling strikes, lockouts, and protest actions effectively.
Module Five: Dispute Resolution
Strategies for conciliation and arbitration.
Conducting arbitration hearings and reviews.
Preparing and understanding arbitration awards and settlement agreements.
Module Six: Labour Legislation
In-depth exploration of the Basic Conditions of Employment Act.
Understanding the Labour Relations Act.
Complying with the Occupational Health & Safety Act.
Engaging with CCMA, Bargaining Councils, and Labour Courts.
Module Seven: Good Industrial Relations Practices
Performance management across various employment categories.
Grooming and promotions.
On and off-job misconduct.
Religious beliefs in the workplace.
Harassment, fraud, and dishonesty.
Health and safety compliance.
Conflict of interest.
Criminal offences within employment.
Emerging issues such as diversity in labour relations.