ProspenAfrica | Training and Consulting Services Provider

Leadership, Communication & Interpersonal Skills


Dates: Available on Request
Locations: Johannesburg, South Africa
Platform: Available In-Class / Online

Price: Available on request

This is a Non-accredited Course

Course Introduction

This intensive training course is formulated to hone leadership, communication, and interpersonal skills of participants, enabling them to lead with confidence, communicate effectively, and cultivate positive relationships within professional settings. The course integrates theoretical principles with practical applications and real-world case studies, ensuring participants gain comprehensive insights and actionable skills.

Course Objectives

Upon completion of the program, participants will be able to:

  1. Lead with Confidence: Employ enhanced leadership skills to motivate teams and drive organizational success.

  2. Communicate Effectively: Utilize advanced communication strategies to convey ideas clearly and assertively.

  3. Build Strong Relationships: Develop interpersonal skills to foster harmonious and productive relationships within the workplace.

  4. Navigate Challenges: Address and resolve challenges in leadership and communication effectively.

  5. Apply Practical Insights: Implement learned strategies in real-world scenarios through the analysis of case studies.

Who should attend?

  • Emerging and existing leaders seeking to refine their leadership and communication skills.

  • Professionals aiming to enhance interpersonal skills and relationship management within organizations.

  • Team leads and supervisors overseeing diverse teams.

  • HR professionals focusing on employee development and organizational culture.

  • Any individual striving to improve their leadership, communication, and interpersonal skills in a professional setting.

Training methodology

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Leadership Essentials

  • Foundations of Leadership: Core principles and various leadership styles.

  • Leading with Emotional Intelligence: Strategies for incorporating emotional intelligence into leadership.

Case Study Discussion: Analysis of a leadership scenario focusing on applying core principles and emotional intelligence.


Advanced Communication Strategies

  • Effective Communication Techniques: Exploration of verbal and non-verbal communication strategies.

  • Assertive Communication: Developing assertiveness in conveying ideas and feedback.

Case Study Analysis:  Detailed examination of a scenario emphasizing the application of advanced communication strategies.


Interpersonal Skills & Relationship Management

  • Building and Maintaining Relationships: Strategies for cultivating positive and productive professional relationships.

  • Conflict Resolution: Techniques for resolving interpersonal conflicts effectively.

Case Study Discussion: Exploration of a real-world scenario focusing on interpersonal skills and relationship management.

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