Leadership, Communication & Interpersonal Skills
This intensive training course is formulated to hone leadership, communication, and interpersonal skills of participants, enabling them to lead with confidence, communicate effectively, and cultivate positive relationships within professional settings. The course integrates theoretical principles with practical applications and real-world case studies, ensuring participants gain comprehensive insights and actionable skills.
Upon completion of the program, participants will be able to:
- Lead with Confidence: Employ enhanced leadership skills to motivate teams and drive organizational success.
- Communicate Effectively: Utilize advanced communication strategies to convey ideas clearly and assertively.
- Build Strong Relationships: Develop interpersonal skills to foster harmonious and productive relationships within the workplace.
- Navigate Challenges: Address and resolve challenges in leadership and communication effectively.
- Apply Practical Insights: Implement learned strategies in real-world scenarios through the analysis of case studies.
• Foundations of Leadership: Core principles and various leadership styles.
• Leading with Emotional Intelligence: Strategies for incorporating emotional intelligence into leadership.
Case Study Discussion: Analysis of a leadership scenario focusing on applying core principles and emotional intelligence.
Advanced Communication Strategies
• Effective Communication Techniques: Exploration of verbal and non-verbal communication strategies.
• Assertive Communication: Developing assertiveness in conveying ideas and feedback.
Case Study Analysis: Detailed examination of a scenario emphasizing the application of advanced communication strategies.
Interpersonal Skills & Relationship Management
• Building and Maintaining Relationships: Strategies for cultivating positive and productive professional relationships.
• Conflict Resolution: Techniques for resolving interpersonal conflicts effectively.
Case Study Discussion: Exploration of a real-world scenario focusing on interpersonal skills and relationship management.
Available on request
Live and In-class
- Emerging and existing leaders seeking to refine their leadership and communication skills.
- Professionals aiming to enhance interpersonal skills and relationship management within organizations.
- Team leads and supervisors overseeing diverse teams.
- HR professionals focusing on employee development and organizational culture.
- Any individual striving to improve their leadership, communication, and interpersonal skills in a professional setting.
- Advanced Microsoft Excel Masterclass.
- Microsoft Teams for End-Users
- Basic Microsoft Word
- Intermediate Microsoft Word
- Microsoft Outlook: 116395
- Microsoft Outlook: 116945
- Microsoft Outlook Training
- Microsoft Word
- Powerpoint 116930
- Powerpoint 116936
- Intermediate Microsoft PowerPoint
- Advanced Microsoft Powerpoint
- Advanced Microsoft Word
- Advanced Business Report Writing.
- Corporate Communication Skills.
- Effective Interpersonal Skills.
- Excellent Customer Service & Frontline Reception Skill.
- Introduction to Learn for Managers.
- Presentation Skills Programme.
- Problem Solving & Decision Making Skills in the Workplace.
- Conflict and Negotiation Management in an organization
- Fleet Operations Management Accident Investigation & Report Writing.
- Fundamentals of Stores & Stock Control.
- Logistics & Distribution Management.
- PFMA Supply Chain Management Bid Committees Workshop.
- Stockpile Management Best Practices.
- Strategic Procurement & Supply Chain Management.
- Supply Chain Management Introduction Forecasting & Acquisition Management.
- Tender Advisory Seminar.
- Tendering Procedures & Bid Evaluation.
- Understanding the Amended BBB-EE Codes BEE Fundamentals.
- Advanced Circuit Breaker Operation and Maintenance
- Environmental Engineering for Non-Environmental Engineers
- Contaminated Soil and Groundwater, Assessment and Remediation
- Introduction to Six Sigma
- Lean Leadership
- Lean Maintenance Planning & Scheduling
- Mechanical Engineering for Non-mechanical Engineers
- Mineral Process Plant Optimisation Technology and Continuous Improvement
- Mineral Resource Estimation and Process Control of Mineral Processing Systems
- Solar PV System Design
- Structural Engineering for Non-structural Engineers
- Technical Report Writing & Presentation Skills for Engineers & Technical Professionals
- Total Productive Maintenance
- Wastewater Purification and Treatment Course
- Welding Design and Metal Fatigue for Structural Engineers
- Fundamental Hydraulic Theory and Maintenance
- Fundamentals of Mineral Resource Estimation and Valuation of Mineral Projects
- High Voltage Safety Training