3 days, NQF Level 02, 2 Credits

Use electronic mail to send and receive messages 

Programme Overview

Microsoft Office Outlook incorporates some new features that will help make managing your e-mail and personal information easier than ever. This course will help students get comfortable with the Outlook interface, creating and sending messages, managing contacts, using the calendar, managing tasks, and working with notes. This training is intended for people who need to use electronic mail to send and receive messages either as a user of computers or as basic knowledge for a career.

• Upon completion of this course, participants will be able to:

  • Understand the concepts and terms of electronic messaging.
  • Create and send an E-mail message.
  • Receive and respond to e-mails.
  • Work with multiple E-mail messages.
  • Adjust settings to customise the view and preferences of the E-mail application.
  • Explain legal, ethical, and organisational issues in relation to the use of E-mail.
  • Work with multiple E-mail messages.
  • Manage E-mail messages.
  • Use the address book facilities of an electronic mail application.

Module 1: Use electronic mail to send and receive messages.

• Understand the concepts and terms of electronic messaging.
• Create and send an E-mail message.
• Receive and respond to e-mails.
• Print an E-mail message.
• Work with multiple E-mail messages
• Adjust settings to customise the view and preferences of the Email application.

Module 2: Enhance, edit, and organise electronic messages.

• Explain legal, ethical, and organisational issues in relation to the use of Email.
• Manage E-mail messages.
• Use the address book facilities of an electronic mail application.

This masterclass runs for 2 days

R 7 999.00
Group discounts available on request.

Our A Complete Introduction to Power BI Desktop is available in a variety of formats to best match your needs

In-House training: We bring the training to your location. Available with customized features created to meet your requirements.

Virtual Training: Delivered totally online, our virtual sessions are designed to keep participants engaged through relevant training, activities for practice, and ongoing reinforcement.

• Anyone looking to pursue a career in data analysis or business intelligence
• Data analysts and Excel users hoping to develop advanced data modelling, dashboard design and business intelligence skills
• People who want to understand how to create customized visuals
• All Excel users who work with data, reports, and dashboards
• Management Accountants who are required to report on transactional data sets
• Marketing and Operational Analysts
• Entrepreneurs / CEO /Accountants looking to master the Data Analysis process
• Anyone wanting to transition into Business Analytics.