Microsoft Outlook Training

2 Day Accredited Training

Unit Standard : 116935 & 116945 , NQF Level 02, 02 Credits

Dates: 05 – 06 December 2024 | 27 – 28 February 2025

Locations: Grayston Ridge Office Park, Sandton

Platform: Available In-Class / Online

Price: Available on Request

Course Introduction

Microsoft Outlook incorporates some new features that will help make managing your e mail and personal information easier than ever. This course will help students get comfortable with the Outlook interface, creating and sending messages, managing contacts, using the calendar, managing tasks, and working with notes. The Microsoft Outlook Training is intended for people who need to use electronic mail to send and receive messages either as a user of computers or as basic knowledge for a career.

Course Objectives

Upon completion of this Microsoft Outlook Training course, participants will be able to:

Understand the concepts and terms of electronic messaging.
Create and send an E-mail message.
Receive and respond to e-mails.
Work with multiple E-mail messages.
Adjust settings to customise the view and preferences of the E-mail application.
Explain legal, ethical, and organisational issues in relation to the use of E-mail.
Work with multiple E-mail messages.
Manage E-mail messages.
Use the address book facilities of an electronic mail application.

Who should attend?

Anyone that needs to work and is working on Microsoft Office Outlook to perform their daily tasks

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Module 1: Use electronic mail to send and receive messages

Understand the concepts and terms of electronic messaging.
Create and send an E-mail message.
Receive and respond to e-mails.
Print an E-mail message.
Work with multiple E-mail messages
Adjust settings to customise the view and preferences of the Email application.

Module 2: Enhance, edit, and organise electronic messages

Explain legal, ethical, and organisational issues in relation to the use of Email.
Manage E-mail messages.
Use the address book facilities of an electronic mail application.