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National Certificate
Generic Management

Johannesburg . Date TBC

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SAQA Qualification ID: 59201| NQF Level 5 | 162 Credits | Modules 7

Course outline

The National Certificate: Generic Management, NQF Level 5 forms part of a learning pathway of management qualifications across various sectors and industries. It is specifically designed to develop management competencies required by learners in any occupation, particularly those who manage first line managers. The qualification builds on the FETC: Generic Management and further develops the key concepts, principles and practices of management that will enable learners to lead, manage, organise and control first line managers and team leaders. The learners will typically be managers who have other junior managers or team leaders reporting to them. In smaller organisations or entities, the managers could primarily be responsible for managing the supervisors and staff within their section, division, or business unit.

The scope of generic management covers five domains: leadership, managing the environment, managing relations, managing knowledge and the practice of management. This qualification addresses each of these domains with generic competencies, so that it allows learning programmes to be contextualised for specific sectors and industries

    • Communication at NQF Level 4.
    • Mathematical Literacy at NQF Level 4.
      • Initiate, develop, implement, and evaluate operational strategies, projects, and action plans so as to improve the effectiveness of the unit.
      • Monitor and measure performance and apply continuous or innovative improvement interventions in the unit.
      • Lead and manage a team of first line managers to enhance individual, team, and unit effectiveness.
      • Build relationships with superiors and with stakeholders across the value chain.
      • Apply the principles of risk, financial and knowledge management, and business ethics within internal and external regulatory frameworks.
      • Enhance the development of teams and team members.


12 Months – 1 Year  

    1. Operational and Project Management
    2. Managing Organisational Improvement
    3. Leadership and People Management
    4. Managing Workplace Relationships
    5. Financial and Risk Management
    6. Enhance the development of teams and team members
    7. General Management

Available on request.

• Face-to-Face Training

First line managers may include team leaders, supervisors, junior managers, section heads and foremen. 

Target groups

  • Firstline managers
  • Junior managers
  • Team leaders
  • Supervisors
  • Foremen
  • Section heads

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