SAQA Qualification ID: 50060| NQF Level 5 | 141 Credits | Modules 7

Course outline

The purpose of the NQF level 5 Public Administration qualification is to provide a structured programme for public officials that work with senior management officials so as to provide support to strategic leadership and management needed to transform all spheres of government. The need for well-qualified efficient, client-oriented public officials is therefore identified as a priority in all the three spheres of government. The National Certificate in Public Administration (NQF Level 5) is aimed at practitioners working in the public sector. It is a qualification in a career pathway towards an accomplished public administration and management specialist.

The National Certificate in Public Administration consists of Exit Level Outcomes covering service delivery, knowledge management, formulation of public sector policies, risk management, applying the public sector legislative framework, managing people, leadership, financial administration, project management and information technology for the public sector. The competencies covered in the proposed unit standards encapsulate the competencies required by public officials working at the operational level.

It is recommended that learners are competent in the Qualification- National Certificate in Business Administrative Services: Level 4 or Financial Management: Level 4 or FETC: Accounting, before accessing this Qualification.

• On achieving this Qualification, the learner will:

  • Manage service delivery improvement and employ client service delivery techniques.
  • Manage and lead human resources in the workplace.
  • Apply the principles of knowledge management to public sector administration.
  • Plan strategically to improve business performance.
  • Apply South African legislation and policy affecting public administration.
  • Apply the principles of risk management to manage risk situations in the public sector.
  • Design, formulate public sector policies and regulations

12 Months – 1 Year  

• Manage service delivery improvement and employ client service delivery techniques.
• Manage and lead human resources in the workplace
• Apply the principles of knowledge management to public sector administration.
• Plan strategically to improve business performance.
• Apply South African legislation and policy affecting public administration.
• Apply the principles of risk management to manage risk situations in the public sector.
• Design, formulate public sector policies and regulations.

Available on request.

Our National Certificate: Public Administration is available in a variety of formats to best match your needs

In-House training: We bring the training to your location. Available with customized features created to meet your requirements.

Virtual Training: Delivered totally online, our virtual sessions are designed to keep participants engaged through relevant training, activities for practice, and ongoing reinforcement.

• Financial Services.
• Administration
• Management
• Accounting
• Project/ Public Entity Management