Performance Management Systems Training
3 Day Training
Locations: Grayston Ridge Office Park, Sandton
Platform: Available In-Class / Online
Price: Available on request
Course Introduction
Prospen Africa’s Performance Management Systems Training course will support you to develop critical performance management skills and techniques via systematic thinking to manage self, others, and the business proactively to ensure corporate goals are achieved and even surpassed.
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A cohesive top down and integrated approach is required to ensure that all leaders throughout the organization are connected and committed to business goals. This has to be proven via results and desired behaviours. This Performance Management training course will show you how to integrate Critical Key Success Factors and Key Performance Indicators into a performance management system applied by a highly skilled and focused managerial and supervisory team.
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Importantly, these leaders lead by example to provide the desired outcomes, demonstrating more of the ‘how’ than the ‘what’ of expectations. By effective integration of corporate goals, optimal behaviours and effective KPIs; these can be cumulatively cascaded for maximum impact and results that benefit the organization overall.
Course Objectives
By attending this training Performance Management Systems Training course, delegates will be able to:
Design and Develop an Effective Performance Management Scheme (PMS)
Diagnose the current situation to ensure effective implementation or enhancement of the PMS
Manage people for Effective Outcomes via Performance Management
Make Performance appraisal work in a diverse and multi-cultural environment
Manage and Improve Performance for Effective Results via KPIs
Maintain Good Performance with The Psychology of Positive Reinforcement
Make the direct correlation between effective Performance Management and Corporate Strategy
Who should attend?
HR Managers and Directors focused on enhancing the Performance Management System in their organization
Team leaders, Supervisors, Section heads and Managers
Professionals who have an interest in sustaining performance
Emerging leaders who show great potential in working with and leading others
Training Methodology
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Training Outline
Day 1: Understanding Performance Management
Module 1: Introduction to Performance Management
Definition and importance of performance management
The role of performance management in organizational success
Key components of an effective performance management system
Module 2: Setting Performance Expectations
Defining job roles and responsibilities
Establishing clear and measurable performance goals
Aligning individual goals with organizational objectives
Module 3: Performance Planning and Goal Setting
The importance of performance planning
SMART goal-setting principles
Creating individual development plans
Module 4: Performance Feedback and Communication
Effective communication in performance management
Giving constructive feedback
Addressing performance issues and challenges
Day 2: Performance Appraisal and Evaluation
Module 5: Performance Appraisal Process
Overview of the performance appraisal cycle
Types of performance appraisal methods
Self-assessment and peer feedback
Module 6: Conducting Performance Reviews
Best practices for performance review meetings
Handling difficult conversations
Providing recognition and rewards
Module 7: Continuous Feedback and Coaching
The importance of ongoing feedback
Coaching for performance improvement
Developing a coaching culture within the organization
Module 8: Performance Metrics and Measurement
Key performance indicators (KPIs)
Metrics for tracking individual and team performance
Using data to drive performance improvements.
Day 3: Performance Management Implementation and Improvement
Module 9: Performance Management Systems and Technology
Overview of performance management software
Leveraging technology for performance tracking
Integration of performance management into HR systems
Module 10: Employee Development and Training
Identifying training and development needs
Implementing professional development plans
Career pathing and succession planning
Module 11: Overcoming Challenges in Performance Management
Common performance management challenges
Strategies for overcoming resistance and scepticism.
Case studies and group discussions
Module 12: Best Practices and Future Trends
Examining best practices in performance management
Emerging trends in performance management
Creating a roadmap for continuous improvement
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