ProspenAfrica | Training and Consulting Services Provider

Performance Management Systems Training

3 Day Training

Dates: 07 – 09 August | 28 – 30 October 2024
Locations: Johannesburg, South Africa
Platform: Available In-Class / Online

Price: Available on request

Course Introduction

This Performance Management Systems Training course will support you to develop critical performance management skills and techniques via systematic thinking to manage self, others, and the business proactively to ensure corporate goals are achieved and even surpassed.


A cohesive top down and integrated approach is required to ensure that all leaders throughout the organization are connected and committed to business goals. This has to be proven via results and desired behaviours. This Performance Management training course will show you how to integrate Critical Key Success Factors and Key Performance Indicators into a performance management system applied by a highly skilled and focused managerial and supervisory team.


Importantly, these leaders lead by example to provide the desired outcomes, demonstrating more of the ‘how’ than the ‘what’ of expectations. By effective integration of corporate goals, optimal behaviours and effective KPIs; these can be cumulatively cascaded for maximum impact and results that benefit the organization overall.

Course Objectives

By attending this training Performance Management Systems Training course, delegates will be able to:

  • Design and Develop an Effective Performance Management Scheme (PMS)

  • Diagnose the current situation to ensure effective implementation or enhancement of the PMS

  • Manage people for Effective Outcomes via Performance Management

  • Make Performance appraisal work in a diverse and multi-cultural environment

  • Manage and Improve Performance for Effective Results via KPIs

  • Maintain Good Performance with The Psychology of Positive Reinforcement

  • Make the direct correlation between effective Performance Management and Corporate Strategy

Who should attend?

  • HR Managers and Directors focused on enhancing the Performance Management System in their organization

  • Team leaders, Supervisors, Section heads and Managers

  • Professionals who have an interest in sustaining performance

  • Emerging leaders who show great potential in working with and leading others

Human Resource (HR) Courses

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Day 1: Understanding Performance Management

Module 1: Introduction to Performance Management

  • Definition and importance of performance management

  • The role of performance management in organizational success

  • Key components of an effective performance management system

Module 2: Setting Performance Expectations

  • Defining job roles and responsibilities

  • Establishing clear and measurable performance goals

  • Aligning individual goals with organizational objectives

Module 3: Performance Planning and Goal Setting

  • The importance of performance planning

  • SMART goal-setting principles

  • Creating individual development plans

Module 4: Performance Feedback and Communication

  • Effective communication in performance management

  • Giving constructive feedback

  • Addressing performance issues and challenges

Day 2: Performance Appraisal and Evaluation

Module 5: Performance Appraisal Process

  • Overview of the performance appraisal cycle

  • Types of performance appraisal methods

  • Self-assessment and peer feedback

Module 6: Conducting Performance Reviews

  • Best practices for performance review meetings

  • Handling difficult conversations

  • Providing recognition and rewards

Module 7: Continuous Feedback and Coaching

  • The importance of ongoing feedback

  • Coaching for performance improvement

  • Developing a coaching culture within the organization

Module 8: Performance Metrics and Measurement

  • Key performance indicators (KPIs)

  • Metrics for tracking individual and team performance

  • Using data to drive performance improvements.

Day 3: Performance Management Implementation and Improvement

Module 9: Performance Management Systems and Technology

  • Overview of performance management software

  • Leveraging technology for performance tracking

  • Integration of performance management into HR systems

Module 10: Employee Development and Training

  • Identifying training and development needs

  • Implementing professional development plans

  • Career pathing and succession planning

Module 11: Overcoming Challenges in Performance Management

  • Common performance management challenges

  • Strategies for overcoming resistance and scepticism.

  • Case studies and group discussions

Module 12: Best Practices and Future Trends

  • Examining best practices in performance management

  • Emerging trends in performance management

  • Creating a roadmap for continuous improvement

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