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SAQA ID: 99687 – Occupational Certificate: Contact Centre Manager Level 5

R19,999.00

This Qualification Training Material Package includes the following materials:

  • Learner Guides
  • Master Facilitator Guide
  • POE Instruments
  • POE Guides
  • Programme Alignment Matrix
  • Portfolio of Evidence Guide
  • Learner Induction Guide
Category: Product ID: 9272

Description

This Qualification Training Material Package includes the following materials:

  • Learner Guides
  • Master Facilitator Guide
  • POE Instruments
  • POE Guides
  • Programme Alignment Matrix
  • Portfolio of Evidence Guide
  • Learner Induction Guide

Each Qualification package includes the following Modules:

  • All the Knowledge Modules.
  • All the Practical Modules.
  • All the Workplace Modules as indicated by the Qualification rules.

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