Course Overview

During the workshop, you will learn and practise:-

• Project Lasting First Impressions and Confidence when Speaking in Public
• Transform the Fear of Speaking into Energetic Interaction with the Audience
• Utilise Verbal, Vocal and Visual Elements to Create Impact
• Learn Effective Speech Scripting Techniques
• Identify Behaviours that Enable you to Influence Others Effectively
• Learn Effective Impromptu Speaking Techniques
• Identify and Effectively Manage Challenging Situations

Managing the Fear of Speaking

• Formula for Audience Satisfaction
• Understanding the Fears of Speaking
• Strategies to Manage Fear
• Steps to Building Self-Confidence When Speaking in Public

Creating First Impressions

• Vital Communication Skills
• Ways to Present a Positive Image
• Posture, Poise and Presence
• Presenting to Different Personalities and Learning Styles

Fundamentals of Presentation

• The Most Compelling Subjects
• Non-verbal Techniques to Enhance Impact
• Power of Gestures and Body Language
• Impact of Voice and Vocal Variety

Organisation and Delivery Skills

• Organising Material for Maximum Impact
• Effective Scripting Techniques
• Achieving Attention, Retention and Actions
• Closing Techniques for Any Presentation

Professional Speaking Skills

• Impromptu Speaking: Listening, Thinking & Speaking
• Managing Question & Answer Sessions – Responding to Hostile or Difficult Situations
• Using Visual Aids to Create Impact
• Presenting with Humour
• Persuasive Speaking Techniques
• Strategies to Inspire your Audience

Understanding what makes people assertive and their benefits

• Types of behaviours
• Benefits, advantages and disadvantages of each type of behaviour
• Internal beliefs and their impact
• Rights and responsibilities
• Expressing your desired outcome
• Rotating flipchart group work, facilitated group review, individual questionnaire, pairs exercise and group discussion

Using assertive communication

• Words and phrases to avoid
• Positive phrasing
• Importance and impact of positive body language and voice tone
• Pairs exercise, facilitation, demonstration and presentation
• Updating the Assertiveness Skills Toolkit
• Practice writing assertive response on personal scenario
• Pairs exercise and practice, facilitated group review

More techniques for developing assertiveness

• Fogging and broken record technique
• Ways of saying ‘no’
• Giving feedback
• Presentation, meta-planning and small group exercise, facilitated group review

Responding to other behavioural styles

• Appreciating the impact of the different styles of behavioural on each other
• Strategies for responding to different behaviour styles
• Resolving conflict in a constructive way
• Facilitator presentation, small group exercise, facilitated group review 

Action planning and reflection

– Individual reflection and action planning exercise, facilitated group review
– Course feedback

This training Programme runs for 2 days

Available on request.

Our Public Speaking and Business Presentation Skills is available in a variety of formats to best match your needs

In-House training: We bring the training to your location. Available with customized features created to meet your requirements.

Virtual Training: Delivered totally online, our virtual sessions are designed to keep participants engaged through relevant training, activities for practice, and ongoing reinforcement.

• Suitable for anyone who already has experience of delivering presentations and/or public speaking and who wishes to improve their skills and confidence.
• All Professionals, Engineers, Consultants, Sales & Marketing professionals, Heads of Departments.

• Entrepreneurs, HR Personnel, Sales & Business Development managers, Customer Service and Support Personnel.