Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA)
5 Day Training
Locations: Grayston Ridge Office Park, Sandton
Platform: Available In-Class / Online
Price: Available on request
Course Introduction
This comprehensive course offers an in-depth exploration of Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) techniques and tools. It aims to equip participants with essential skills for effective problem-solving and analysis. The training focuses on various problem-solving methodologies, guiding participants in selecting and applying suitable tools for diverse issues. RCA is emphasized as a crucial method for identifying underlying causes of issues, enhancing problem resolution in organizational contexts.
The Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) course covers a range of approaches, tools, and techniques under RCA & CAPA, enabling participants to delve into problems, identify causes, and propose solutions. The course’s scope includes addressing product and process failures, quality defects, process inefficiencies, and cost-related issues. Participants will learn to apply RCA & CAPA methods to improve quality, efficiency, and employee engagement in problem-solving and process enhancement across the organization.
Course Objectives
After participating in Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) course, you will be able to do the following:
Understand the concept and significance of root cause analysis in problem resolution.
Explore various RCA techniques, including 5 Whys, Fishbone Diagram, and FMEA.
Identify and address root causes of defects, failures, and problems.
Develop and implement effective CAPA strategies.
Learn the importance of monitoring and verifying CAPA effectiveness and fostering continuous improvement.
Who should attend?
Prospen Africa’s Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) course is designed for individuals involved in problem-solving, including:
Maintenance Artisans, Supervisors, Planners & Managers
Logistics, Plant Managers & Engineers
Project Managers and Supervisors
Risk Management and Financial Professionals
Quality Assurance and Control Professionals
Operations & Maintenance Personnel
Health, Safety, and Environmental in organizational change.
Training Methodology
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Training Outline
Problem Identification and Analysis
Identifying Types of Problems: Reactive vs. Proactive
Problem Prioritization and Role Assignment
Crafting Effective Problem Statements: Elements and Evidence
Techniques for Incident Analysis and Interviewing
Analysing Causes and Defining Objectives
Setting Objectives and Success Measures
Analysing Causes: Timelines and Impact
Problem Measurement: Process, Sampling, and Data Collection
Advanced Techniques: 5 Whys, Cause and Effect Charts
Root Cause Analysis Techniques
Methodologies in Logical, Data, and Process Analysis
Tools: Ishikawa Diagrams, Cause and Effect Matrix, Relationship Diagrams
Application of 5 Whys and Cause-Mapping Techniques
Part 4: CAPA Process Implementation
Verifying Root Causes
Solution Identification and Evaluation: Brainstorming and Impact Analysis
Solution Development: Risk Analysis and Error-Proofing Methods
FMEA Overview and Implementation Planning
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