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Strategic Skills in Partnering With Your Management for Administrative Professionals

JHB | Dates: 6 - 7 July, 2023

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This administrative skills training course combines
proven-by-practice methods with new insights and ideas that
will improve your collaboration with your boss. You will gain a
wider perspective of your role through breakout sessions,
exercises, and case applications.
Build trust and credibility to strengthen your relationship with
your boss and increase your effectiveness.
The 2-day strategic skills for administrative professionals
training programme focused on practical learning, designed and
facilitated by business people that understand your challenges
and will guide you to find effective solutions.

  • Your immediate takeaway:
    • Learn techniques for effective goal setting, prioritising,
    planning, decision making, relationship building and
    listening.• Improve at communicating confidently and assertively by
    gaining awareness of behavioural styles
    • Make strategic decisions in collaboration with your boss or

Module 1: Defining the Strategic Partnership
Identify the characteristics of effective partnering with your boss and use these
features to create a positive partnership

Module 2: Developing a Trusting Relationship with the Boss
Adapt methods to complement the boss’s preferences by completing a
self-evaluation exercise and creating a blueprint for change

Module 3: Planning Skills to Anticipate and Proactively Support the Boss
Choose and apply the active listening skills that allow you to anticipate the boss’s
needs by completing a communication assessment and enacting a listening skills
role play

Module 4: Extending the Partnership
Define and integrate your personal power bases by revisiting trust…and by
completing a “power-base planner”

Module 5: Aligning and Expanding Partnering Relationships
Use influencing and persuasive communication skills in planning and delivering a
business case presentation

2 Day Training


Group discounts available on request.

Hybrid Session
Live and In-class

    • If you are an administrative professional who wants to improve
      your contribution and collaboration with your boss through
      better communication, time management, self-leadership, and
      managerial understanding, this programme is for you. Some of
      the positions that usually attend to this administrative
      professionals training course are:
      Senior administrative support staff
      Executive secretaries
      Administrative assistants
      Staff assistants
      Executive assistants
    • After participating in this programme, you will grow your
      administrative assistant skills and be able to:
      • Consistently anticipate your boss’s needs
      • Gain the respect of your boss and be taken seriously
      • Get what you need from others to accomplish your job and achieve your boss’s
      • Have the authority to make—and act on—decisions
      • Confidently represent your boss
      • Be seen by your boss and by others as a valuable professional resource
      • Develop a trusting relationship with your boss
      • Partner with multiple bosses and other office professionals
      • Effectively use time and get more things done in a day
      During this programme you will:
      • Network and learn from a diverse group of peers from different functions,
      industries and countries
      • Develop a personal action plan to implement back at work
      • Learn and practise using real-world examples over 2 interactive days
      What will you learn and practice?
      This is a 2-day hands-on training programme, highly interactive with exercises and role
      plays. The programme will be led by an experienced facilitator with former
      administrative and management experience in international companies.

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