Introduction

Enhance your executive assistant skills and performance to increase the added value of your contribution to your manager and your company. Improve your interpersonal skills to take decisions confidently, suggest innovative solutions, be an effective organizer and good communicator.

It becomes even more critical when you are reporting to several bosses. Do you have the strategic insight to take the right decision and innovate in your processes? Do you have enough confidence to handle stressful and delicate situations? To manage your career, you are expected to be a confident decision-maker, a creative thinker, an effective organizer and a good communicator. Do you have enough assertiveness to say no when projects are piling up on your desk? This programme will equip you with key skills and tools to become the manager of tomorrow.

Accreditation

This course is non-accredited.

After participating in this programme, you will grow your administrative assistant skills and be able to:

• Become a more confident decision-maker
• Become more effective in a top management team setting
• Learn to set personal objectives and develop a plan for your own career and knowledge development
• Understand the changing business environment in which you operate and the impact it has on your role and the role of your manager
• Enhance your interpersonal skills
• Be able to apply creative thinking in difficult situations, and act more assertively when appropriate

• Network and learn with a diverse group of other Administrative Professionals from different industries and countries
• Develop a personalized action plan that you will take back with you to your job
• Learn and practise these new skills using case studies, real examples and role plays over 4 interactive and challenging days

This workshop runs for 3 days

Training times can be arranged accordingly in order to cater for the client’s needs.

If you are an experienced administrative professional who manages a range of responsibilities, projects and tasks in support of senior executives, this programme is for you.

• Experienced Administrative Professional
• Executive Assistants,
• Executive Secretaries

Module 1: Motivation and Time Management

Module 2: Working More Effectively in a Top Management Team 

Module 3: Understanding Management and Leadership Styles

Module 4: Assertiveness

Available on request.