The Ultimate Executive Assistant Excellence
5 Day Training
Dates: 27 – 31 January 2025
Locations: Grayston Ridge Office Park, Sandton
Platform: Available In-Class / Online
Price: Available on Request
Course Introduction
This five-day conference is designed to provide Executive Personal Assistants with the comprehensive skills necessary to excel in their roles. Through interactive workshops, seminars, and practical activities, participants will delve into foundational and advanced topics that focus on professional development, technical proficiency, and leadership acumen. The conference aims to equip attendees with the knowledge and capabilities that are pivotal for managing responsibilities and enhancing the overall efficiency of executives.
This Prospen Africa conference promises a harmonious blend of learning, development, and networking, ensuring participants leave with valuable insights and a broadened skill set that will significantly contribute to their roles as Executive Personal Assistants.
Course Objectives
Upon completion of The Ultimate Executive Assistant Excellence masterclass, participants will be equipped with the skills and confidence to:
Enhance Professional Efficiency & Communication Skills
Develop Leadership & Emotional Intelligence
Acquire Technical Proficiency
Enhance Project Management Skills
Improve Supervisory & Stakeholder Management Skills
Broaden Business & Financial Acumen
Gain Insights into Organizational Culture
Optimize Time Management & Decision Making
Create Sustainable Action Plans
Formulate Personal Action Plans
Who should attend?
The Ultimate Executive Assistant Excellence training program is ideal for Executive Assistants and Administrative Assistants who want to enhance their skills, adapt to the evolving role of an executive assistant, and excel in their positions. Professionals at all levels, from entry-level to seasoned veterans, will benefit from this program.
Training Methodology
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Training Outline
Day 1: Foundation & Leadership
Morning Session:
Welcome and Introduction
Icebreaker Activity
Overview of Conference Objectives
Professional Efficiency & Communication
Interactive Workshop: Effective Communication Strategies
Activity: Role Play on Professional Interactions
Leadership Skills
Seminar: Developing Leadership Qualities in an Assistant Role
Group Discussion: Leadership Challenges and Solutions
Afternoon Session:
Emotional Intelligence / Resilience
Workshop: Understanding and Developing Emotional Intelligence
Activity: Resilience Building Exercises
Going Green for Executives
Presentation: Sustainable Practices for Executives
Activity: Creating a Sustainable Action Plan
Day 2: Technical Skills & Project Management
Morning Session:
Microsoft PowerPoint
Workshop: Advanced PowerPoint Techniques
Activity: Designing a Professional Presentation
Microsoft Excel Interpretation
Workshop: Analysing Data with Excel
Activity: Practical Exercises on Data Analysis
Afternoon Session:
Project Management Skills
Seminar: Introduction to Project Management Principles
Activity: Project Planning Exercise
Introduction to AI
Presentation: AI in the Modern Office
Discussion: Ethical Implications of AI in the Workplace
Records Management
Seminar: Principles and Best Practices in Records Management
Exercise: Developing a Records Management Plan
Day 3: Supervisory Skills & Stakeholder Management
Morning Session:
Supervisory Skills
Workshop: Developing Effective Supervisory Skills
Group Activity: Supervisor Scenario Problem Solving
Stakeholder Management
Interactive Session: Identifying and Managing Stakeholders
Activity: Stakeholder Mapping and Analysis
Afternoon Session:
Negotiation Skills and Conflict Management
Training: Negotiation Strategies and Techniques
Role Play: Conflict Resolution Scenarios
Day 4: Business Acumen & Financial Awareness
Morning Session:
Business Report Writing
Workshop: Structuring and Writing a Business Report
Activity: Drafting a Sample Business Report
Financial Awareness
Seminar: Finance for Non-Financial Managers
Exercise: Budgeting and Financial Planning
Afternoon Session:
Organisational Culture
Presentation: Understanding and Influencing Organisational Culture
Group Discussion: Sharing Experiences and Strategies
Day 5: Time Management & Decision Making
Morning Session:
Time Management & Decision Making
Workshop: Effective Time Management Techniques
Activity: Prioritization and Decision-Making Exercises
Professional Efficiency:
Interactive Session: Optimizing Workflows and Processes
Activity: Efficiency Improvement Planning
Afternoon Session:
Reflection and Action Planning
Group Discussion: Reflections on Learning
Activity: Developing a Personal Action Plan
Closing Remarks
Summary of the Conference
Presentation of Certificates
Feedback and Evaluation
Evening:
Networking Dinner
Opportunity for all participants to network and share contacts.
Supplementary Activities (Throughout the Days):
Networking Breaks: Scheduled times for participants to network.
Panel Discussions: Invited speakers to discuss relevant topics.
Q&A Sessions: Opportunities for participants to ask questions and gain insights.
Exhibition Booths: Vendors and sponsors showcasing relevant products and services.
Note:
– All sessions include a balance of theoretical input, practical exercises, discussions, and reflections to cater to different learning styles.
– The participants will receive handouts, resources, and materials needed for the activities during the conference.
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