Travel Management Training
5 Day Training
Dates: 24 – 28 March 2025
Locations: Grayston Ridge Office Park, Sandton
Platform: Available In-Class / Online
Price: Available on Request
Course Introduction
This Travel Management Training course introduces Travel Management as the systematic planning, coordination, and oversight of business-related travel activities and expenses. Participants will explore how effective travel management not only ensures compliance with organizational policies but also enhances cost efficiency and safety. As travel administrators play a pivotal role in supporting executives and maintaining smooth travel operations, they must possess exceptional organizational, communication, and problem-solving skills to manage complex and dynamic schedules.
Course Objectives
By the end of this Travel Management Training, participants will be able to:
Develop and enforce organizational travel policies.
Manage comprehensive travel arrangements and documentation.
Coordinate hotel bookings, transportation, and accommodations.
Oversee travel budgets, expenses, and reimbursement processes.
Collaborate with travel agencies, vendors, and service providers.
Optimize travel planning with cost-effective research techniques.
Build effective relationships with vendors and develop a network.
Enhance documentation, filing, and records management skills.
Improve interpersonal skills for seamless coordination.
Personal Benefits
Participants will gain:
Expertise in travel coordination and management.
Enhanced communication and negotiation skills.
Advanced planning, decision-making, and critical thinking abilities.
Proficiency in proactive problem-solving and risk management.
Who should attend?
Prospen Africa’s Travel Management Training is Ideal for administrators, personal assistants, executive assistants, and travel coordinators managing travel activities for top management or organizational units. This course also suits individuals aiming to enter or specialize in the travel industry.
Training Methodology
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Training Outline
Module 1: Introduction to Travel Management
Overview of travel management roles and responsibilities.
Developing travel policies and setting up management structures.
Understanding global travel regulations and industry dynamics.
Module 2: Travel Document Control
Essential travel documents for domestic and international travel.
Passport management, visa processing, and compliance with immigration rules.
Document control and adherence to travel regulations.
Module 3: Travel Management Operations – Part 1
Managing bookings, reservations, and cancellations.
Navigating time zones and understanding the influence of local holidays.
Travel insurance selection and health, safety, and security considerations.
Module 4: Travel Management Operations – Part 2
Factors in hotel and car rental bookings.
Creating and managing databases of hotels and vendors.
Understanding payment methods, exchange rates, and cost-cutting research.
Module 5: Financial Management for Travel Administrators
Basics of budgeting, monitoring expenditures, and managing approvals.
Handling travel allowances, expense receipts, and reimbursements.
Cost control techniques for legitimate and efficient expenses.
Module 6: Interpersonal Skills Development
Evaluating the effectiveness of travel management functions.
Vendor and service quality management.
Relationship building with suppliers and embassies, plus negotiation skills.
Module 7: Communication Skills for Travel Administrators
Enhancing communication, active listening, and questioning techniques.
Managing travel emergencies and conflict resolution.
Decision-making and problem-solving skills for handling unexpected situations.
Module 8: Performance Management & Technology in Travel Management
Key Performance Indicators (KPIs) and metrics for travel management.
Conducting SWOT analysis to identify cost-saving opportunities.
Leveraging ERP systems and travel management software for efficient tracking and records management.
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