Prospen Africa’s 10-Day Advanced EDRMS Masterclass is a comprehensive, high-impact programme designed to equip professionals with the strategic, technical, and operational capabilities required to successfully implement, optimise, and govern Electronic Document and Records Management Systems (EDRMS).
Building on foundational knowledge, this masterclass takes a deep-dive into enterprise-wide information governance, integrating EDRMS with Enterprise Content Management (ECM), Business Process Management (BPM), and emerging digital technologies.
Participants will gain practical tools to design, implement, optimise, and future-proof records systems, ensuring regulatory compliance, operational efficiency, and digital transformation readiness.
Course Objectives
By the end of this 10-day Advanced Electronic Document and Records Management (EDRMS) Masterclass, delegates will be able to:
Implement advanced EDRMS frameworks aligned to international standards
Design and optimise enterprise-wide records and content management systems
Develop and execute an EDRMS strategy and business case
Integrate EDRMS with organisational systems and workflows
Apply governance, compliance, and risk management principles
Configure systems including metadata, classification, and access controls
Leverage emerging technologies (AI, SaaS, automation) in records management
Manage digital preservation and long-term archival strategies
Address challenges in e-discovery, email governance, and data integrity
Lead organisational change and stakeholder engagement for EDRMS adoption
Who should attend?
This Advanced Electronic Document and Records Management (EDRMS) Masterclass is ideal for:
Records and Information Management Professionals
IT Managers and System Administrators
Digital Transformation Leaders
Compliance, Risk, and Governance Officers
Knowledge and Information Managers
Business Analysts and Process Improvement Specialists
Public and Private Sector Organisations implementing or optimising EDRMS
Training Methodology
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content. – Course Material: Access well-crafted supporting resources. – Group Work: Collaborate on discussions and case studies for practical insights. – Workshops & Role-Play: Participate in immersive, scenario-based activities. – Practical Application: Focus on applying theoretical knowledge in real situations. – Post-Training Support: Receive extensive support after training for skill implementation.
Training Outline
Day 1: Foundations & Strategic Context of EDRMS
Review of EDRMS concepts, components, and functionality
Evolution from records management to enterprise content management
Aligning EDRMS with organisational strategy
Regulatory and compliance landscape
Understanding organisational requirements
Day 2: Enterprise Content & Information Management Ecosystem
Enterprise Content Management (ECM)
Web Content Management (WCM)
Digital Asset Management (DAM)
Digital Rights Management (DRM)
Knowledge & Information Management integration
“How it all fits together”
Day 3: Systems Integration & Architecture
Integration of document and records systems
Databases and systems containing records
Service-Oriented Architecture (SOA)
Software as a Service (SaaS)
Cloud-based EDRMS solutions
Interoperability challenges
Day 4: Workflow, Business Process & Automation
Workflow design and optimisation
Business Process Management (BPM)
Electronic forms management
Process mapping for records capture
Automating document lifecycle processes
Day 5: Strategy, Business Case & Implementation Planning
Developing an EDRMS strategy
Building a compelling business case
Securing stakeholder commitment and funding
Programme and project management considerations
Creating a rollout and implementation roadmap
Day 6: System Configuration & Governance
System configuration principles
Roles and responsibilities
Security classification frameworks
Permissions and access rights
Non-technical specifications
Governance frameworks and accountability
Day 7: Policies, Procedures & Compliance
Records management policies and procedures
Information governance frameworks
Legal and regulatory compliance
Communication planning for EDRMS programmes
Organisational change management
Day 8: Document Imaging, Capture & Data Quality
Document imaging in detail
Data capture and document capture technologies
Optical Character Recognition (OCR)
Data quality challenges and solutions
Integration of imaging and capture systems
Day 9: Metadata, Email Governance & E-Discovery
Metadata frameworks and requirements
Metadata capture and standards
Email management challenges and policies
Email archiving strategies
Electronic discovery (e-discovery)
Legal implications and readiness
Day 10: Digital Preservation & Future Technologies
Digital preservation strategies
Open Archival Information System (OAIS)
Long-term data integrity and accessibility
Emerging technologies in EDRMS (AI, automation, analytics)
Future-proofing your records management environment
Final group project and implementation roadmap
Key Outcomes for Organisations
Improved compliance and audit readiness
Enhanced operational efficiency and document accessibility
Reduced risk associated with poor records management