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Coaching Skills for Managers and Supervisors

3 Day Training

Dates: 08 – 10 May | 14 – 16 August 2024
Locations: Johannesburg, South Africa
Platform: Available In-Class / Online

Price: Available on request

This is a Non-accredited Course

Course Introduction

In today’s fast-paced work environment, effective coaching is essential for unlocking employee potential and enhancing motivation. This course provides managers and supervisors with the skills necessary to deliver impactful coaching sessions that can yield better results than traditional training methods.

Course Objectives

Participants in this coaching skills training will learn to:

  • Define and understand the role of coaching in the workplace.

  • Clarify the manager’s role within the coaching framework.

  • Recognize the importance of employee development through coaching.

  • Distinguish coaching as a distinct leadership skill.

  • Customize coaching programs to address individual performance issues.

  • Apply proven coaching models for effective conversations.

  • Utilize communication skills to facilitate coaching.

  • Identify opportunities for coaching and decide on the appropriate style.

  • Differentiate coaching from mentoring.

  • Apply coaching techniques in their work environments successfully.

Personal Benefits

Participants will gain:

  • Improved skills to elevate team performance through effective coaching.

  • Enhanced ability to recognize and utilize individual strengths within the team.

  • Knowledge to structure coaching sessions effectively.

  • Skills to support team members’ development towards achieving their goals.

Who should attend?

This course is ideal for:

  • Business heads, team leaders, managers, and supervisors.

  • Professional coaches, HR, and L&D professionals looking to enhance their coaching techniques.

Training methodology

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Module 1: Coaching Fundamentals

  • Understanding what coaching is and its various forms.

  • The continuum of counselling, coaching, and mentoring.

  • The critical importance of coaching in professional development.

Module 2: Coaching Applications and Challenges

  • Practical applications of coaching in the workplace.

  • The benefits and common pitfalls of coaching.

  • Overcoming barriers to effective coaching.

Module 3: Coaching Styles and Skills

  • Identifying traits of an effective coach.

  • Mastering communication skills for coaching.

  • Effective listening techniques.

Module 4: Coaching Frameworks

  • Exploring various coaching models such as ACHIEVE, CLEAR, FUEL, TGROW, and more.

  • Selecting the appropriate framework for different coaching scenarios.

Module 5: Coaching Strategies

  • Conducting effective coaching sessions.

  • A pre-coaching checklist and strategic approaches.

  • The significance of ongoing feedback.

Module 6: Advanced Coaching Approaches

  • Leveraging SWOT analysis in coaching.

  • Adapting coaching styles to different behavioural patterns.

  • Practicalities of setting up and running a coaching session.

Module 7: Common Coaching Failures

  • Reasons coaching may not succeed.

  • Implementing strategies for successful coaching outcomes.

  • The coach and learner’s roles in ensuring coaching success.

Module 8: Mentoring Essentials

  • Understanding mentoring and its impact on employee performance.

  • Characteristics of successful mentoring programs.

  • The ten commandments of effective mentoring.

Module 9: Mentoring in Practice

  • Practical uses of mentoring in various professional contexts.

  • Informal vs. formal mentoring programs.

  • The lifecycle of a mentoring relationship and how to manage it effectively.

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