Data and Information Governance Programme

5 Day Training

Dates: 21 – 25 October 2024
Locations: Grayston Ridge Office Park, Sandton
Platform: Available In-Class / Online

Price: Available on request

Course Introduction

Prospen Africa’s Data and Information Governance Programme training course provides a comprehensive overview of Data and Information Governance and outlines the requisite requirements for establishing and delivering an effective governance framework within your organisation. Data and Information Governance is crucial in managing information and establishing a robust framework through consistent policies and procedures that guide employees in handling data responsibly.

Importance:

Understanding and implementing Data and Information Governance is pivotal in today’s digital age where the misuse of confidential data can have severe repercussions, including breaches of laws such as the Data Protection Act and Consumer Rights Act.

Course Objectives

Upon completing this Data and Information Governance Certification Course successfully, participants will be able to:

Understand why information governance is important and be aware of the laws, best practices, and regulations on information governance
Be aware of the core principles of data and information security
Develop an effective information governance framework for stakeholders and staff
Design and implement a pragmatic framework for managing data and information assets
Identify the required roles and responsibilities for information governance throughout the organisation
Improve how information is captured, distributed, accessed, stored, and disposed of
Ensure legal and regulatory compliance
Reduce storage, retrieval, and legal costs
Save time and money through greater interoperability and standardised policies
Participants will be able to critically analyse various real-world scenarios and case studies to understand the practical application of the concepts learned.

Who should attend?

IT professionals
Governance department employees
Data and information auditors
Compliance auditors
All employees who work with data and information
All those who have a responsibility to keep personal information up-to-date, secure, and confidential

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

What Is Data Governance?

The role of data in today’s times
Data governance definition and basics
The principles of data governance
Data governance focus areas
Why is it important to identify sensitive and confidential information?
When does an organization need data governance?
Reasons for processing information
Individual rights

Data Governance Deployment

Who owns the data and why is that important?
Roles in the data governance domain
Designing the data governance process

Main Legislative And Other Provisions

The Human Rights Act
The Freedom of Information Act
Common law duty of confidentiality
The Health & Social Care (Quality and Safety) Act
The Data Protection Act
The General Data Protection Regulation (GDPR)
ISO27001 Information Security & Cyber Security
ISO8000 Information & Data Quality

Information Sharing

The Caldicott Principles 2013
Consent
If someone refuses permission to share information
Sharing confidential information with others
Data sharing and GDPR
Data sharing concerns

Record Keeping And Processing

General considerations
Record keeping policy
Surveillance cameras
How to record information?
CO and CQC expectations
Data privacy impact assessments
Data processing records
Record management
Disposal of documents
Transporting information and mobile data

Data Governance It Solutions

Enterprise Content Management systems
Document and records management
Data dictionary, data analysis, and data mining
Relational databases and indexing
Archiving and preservation

Developing Policy, Procedures, And Action Plans

Data governance management policies
Develop data lifecycle management procedures
Create data governance management action plan

When Things Go Wrong?

Duty of candour
Complaints, grievances, and whistleblowing
Data breaches
Training
Policies and procedures
Useful resources

Managing A Data Governance Program

Managing and maintaining data governance
Monitoring and measuring your program
The value of data governance

Program Management Factors

Executive sponsor
Three critical components
Three-part framework
ROT

Risk Planning And Management

Risk assessment
Defensive deletion
Strategic planning
Policy development

Corporate Communication

Discuss the different modes of corporate communication, focusing on the policies governing

Email
Social media
Mobile
Big data
Cloud applications

Case Studies:

Facebook–Cambridge Analytica Data Scandal:

A classic example highlighting the importance of robust Data Governance, where personal data of millions of people’s Facebook profiles were harvested without consent by Cambridge Analytica to be used for political advertising.

Marriott International Data Breach:

Marriott International experienced a data breach affecting approximately 500 million customers, emphasizing the necessity of stringent information governance and security measures.