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Data and Information Governance Programme

5 Day Training

Dates: 24 – 28 June | 12 – 16 August | 21 – 25 October 2024
Locations: Johannesburg, South Africa
Platform: Available In-Class / Online

Price: Available on request

Course Introduction

This Data and Information Governance Programme training course provides a comprehensive overview of Data and Information Governance and outlines the requisite requirements for establishing and delivering an effective governance framework within your organisation. Data and Information Governance is crucial in managing information and establishing a robust framework through consistent policies and procedures that guide employees in handling data responsibly.

 

Importance:

Understanding and implementing Data and Information Governance is pivotal in today’s digital age where the misuse of confidential data can have severe repercussions, including breaches of laws such as the Data Protection Act and Consumer Rights Act.

Course Objectives

Upon completing this Data and Information Governance Certification Course successfully, participants will be able to:

  • Understand why information governance is important and be aware of the laws, best practices, and regulations on information governance

  • Be aware of the core principles of data and information security

  • Develop an effective information governance framework for stakeholders and staff

  • Design and implement a pragmatic framework for managing data and information assets

  • Identify the required roles and responsibilities for information governance throughout the organisation

  • Improve how information is captured, distributed, accessed, stored, and disposed of

  • Ensure legal and regulatory compliance

  • Reduce storage, retrieval, and legal costs

  • Save time and money through greater interoperability and standardised policies

  • Participants will be able to critically analyse various real-world scenarios and case studies to understand the practical application of the concepts learned.

Who should attend?

  • IT professionals

  • Governance department employees

  • Data and information auditors

  • Compliance auditors

  • All employees who work with data and information

  • All those who have a responsibility to keep personal information up-to-date, secure, and confidential

IT and Records Courses

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

What Is Data Governance?

  • The role of data in today’s times

  • Data governance definition and basics

  • The principles of data governance

  • Data governance focus areas

  • Why is it important to identify sensitive and confidential information?

  • When does an organization need data governance?

  • Reasons for processing information

  • Individual rights

Data Governance Deployment

  • Who owns the data and why is that important?

  • Roles in the data governance domain

  • Designing the data governance process

Main Legislative And Other Provisions

  • The Human Rights Act

  • The Freedom of Information Act

  • Common law duty of confidentiality

  • The Health & Social Care (Quality and Safety) Act

  • The Data Protection Act

  • The General Data Protection Regulation (GDPR)

  • ISO27001 Information Security & Cyber Security

  • ISO8000 Information & Data Quality

Information Sharing

  • The Caldicott Principles 2013

  • Consent

  • If someone refuses permission to share information

  • Sharing confidential information with others

  • Data sharing and GDPR

  • Data sharing concerns

Record Keeping And Processing

  • General considerations

  • Record keeping policy

  • Surveillance cameras

  • How to record information?

  • CO and CQC expectations

  • Data privacy impact assessments

  • Data processing records

  • Record management

  • Disposal of documents

  • Transporting information and mobile data

Data Governance It Solutions

  • Enterprise Content Management systems

  • Document and records management

  • Data dictionary, data analysis, and data mining

  • Relational databases and indexing

  • Archiving and preservation

Developing Policy, Procedures, And Action Plans 

  • Data governance management policies

  • Develop data lifecycle management procedures

  • Create data governance management action plan

When Things Go Wrong?      

  • Duty of candour

  • Complaints, grievances, and whistleblowing

  • Data breaches

  • Training

  • Policies and procedures

  • Useful resources

Managing A Data Governance Program

  • Managing and maintaining data governance

  • Monitoring and measuring your program

  • The value of data governance

Program Management Factors

  • Executive sponsor

  • Three critical components

  • Three-part framework

  • ROT

Risk Planning And Management

  • Risk assessment

  • Defensive deletion

  • Strategic planning

  • Policy development

Corporate Communication

Discuss the different modes of corporate communication, focusing on the policies governing

  • Email

  • Social media

  • Mobile

  • Big data

  • Cloud applications

Case Studies:

  1. Facebook–Cambridge Analytica Data Scandal:

A classic example highlighting the importance of robust Data Governance, where personal data of millions of people’s Facebook profiles were harvested without consent by Cambridge Analytica to be used for political advertising.

  1. Marriott International Data Breach:

Marriott International experienced a data breach affecting approximately 500 million customers, emphasizing the necessity of stringent information governance and security measures.

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