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Effective Business Writing Skills

2 Day Accredited Training

SAQA: 12153, NQF Level: 4, Credits: 5

Dates: Available on Request
Locations: Johannesburg, South Africa
Platform: Available In-Class / Online

Price: Available on Request

This course is accredited with SAQA: 12153, NQF Level: 4, Credits: 5 

Course Introduction

Designed for individuals at all organizational levels, this one-day interactive Effective Business Writing Skills training sharpens business communication skills. Attendees learn to craft professional and impactful written content for diverse business scenarios. The course covers preparation, organization, reader engagement, and essential grammar and spelling competencies, along with editing techniques to refine business documents.

Course Objectives

Participants will acquire the ability to:

  • Employ a structured approach to planning and writing documents.

  • Create effective business correspondences, including emails and reports.

  • Generate ideas and organize content swiftly.

  • Adapt writing styles for different audiences and objectives.

  • Construct clear and concise documents, enhancing style and accuracy.

  • Use appropriate punctuation and sentence structure.

  • Maintain a professional yet friendly tone to elicit desired responses.

  • Structure content logically to align with format, tone, and style.

Who should attend?

  • Business Professionals

  • Communication and PR Specialists

  • Technical Professionals

  • Administrative Staff

  • Customer Service Representatives

  • Students and Recent Graduates

  • Anyone in a Leadership Role

  • Government and NGO Professionals

  • Legal Professionals

  • Healthcare Professionals

Training methodology

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Module 1: Write it Best

  • Fundamentals of effective written communication.

  • Time-sensitive responsiveness.

  • Courteous tone and communication etiquette.

Module 2: To Whom Are You Writing?

  • Catering to reader or audience needs.

  • Language that prompts action.

  • Appropriate tone for various contexts.

Module 3: Why Write?

  • Tailoring messages for the intended audience.

  • Considering the reader’s existing knowledge.

  • Crafting messages that motivate and prompt action.

Module 4: Write it Right

  • Effective message structuring.

  • Writing formats for different purposes (updates, memos, directives).

  • Engaging writing exercises and quizzes.

Module 5: Writing Reports

  • Crafting impactful executive summaries.

  • Utilizing a report writing template for consistency.

Module 6: Adopting Proper Language

  • Upholding proper grammar in business writing.

  • Grammar-focused exercises and quizzes.

  • Avoiding casual expressions for professional tone.

  • Usage exercises and quizzes to reinforce correct language.

Module 7: Final Assessment and Reviews

  • Personalized feedback on writing skills by the trainer.

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