Leadership and Crisis Management in Emergency Situations Workshop
3 Day Training
Dates: 26 – 28 March 2025
Locations: Grayston Ridge Office Park, Sandton
Platform: Available In-Class / Online
Price: Available on request
Course Introduction
At the heart of robust and prepared crisis management arrangements is trained individuals and teams, familiar with their responsibilities, environment and ideally proven to set standards. Prospen Africa provides advice on training programmes and methodologies to suit your organisation or business to ensure your teams and resources are fit for purpose. Additionally, we offer a range of courses that underpin the preparedness of your business
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The Leadership and Crisis Management in Emergency Situations Workshop will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organisations before, during, and after a crisis or emergency. All leaders are sooner or later confronted with the need to lead and manage their team or organisation during a crisis or emergency. The leadership skills and competencies that are required in these demanding circumstances are much more challenging of the leader than normal everyday leadership.
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This Leadership and Crisis Management in Emergency Situations Workshop will also cover the basics of the COVID 19 Virus currently impacting the world. Most of our lives are a combination of work, family, and community involvement. A pandemic can affect all of these areas. Being informed and knowing what to do during a pandemic can help minimize the impact.
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Our case-studies and group discussions will examine recent Crisis and Emergencies which necessitated leaders to make rapid decisions, many times without all the relevant up to date information, while accepting significant risk in order to achieve a favourable outcome for themselves, their team, their organisation and all stakeholders. Do not miss this opportunity, are you fully prepared?
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Prospen Africa’s Leadership and Crisis Management in Emergency Situations Workshop will also feature:
Exercising leadership under emergency and crisis situations
Assessing, prioritizing risks and threats before, during, and after a crisis
Making decisions quickly and efficiently and knowing when and how to involve others and to delegate effectively
Communicating and collaborating with legal and government authorities, media, and other agencies and organisations
Conducting emergency and crisis management operations
Course Objectives
By the end of this Leadership and Crisis Management in Emergency Situations Workshop, participants will be able to:
Understand individual and collective psychology and organisational dynamics in crises and emergencies
Understand how the flu virus spreads
Be able to establish a business continuity plan to help prepare your workplace
Analyse and make rational decisions in before, during and after crises and emergencies
Lead teams and organisations in crises and emergencies
Solve problems and manage crises and emergencies
Understand and apply ethical factors in crisis and emergency leadership
Who should attend?
Executives, Managers and Supervisors who must build and lead dynamic and high performing teams and organisations in risky situations with a high probability of crises or emergencies are encouraged to attend to this course.
Training Methodology
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Training Outline
Module 1: Psychology and Dynamics of Crisis and Emergencies
The nature of crisis and emergencies
Individual psychology under crisis and emergency conditions
Collective psychology under crisis and emergency conditions
Evolution and dynamics of crises and emergencies
Crises and emergencies don’t just work 8-hour days
Tasks of leaders before, during, and after a crisis or emergency
Module 2: Rational Decision-Making in Crisis, Emergencies and Pandemic Planning
Instinct, intuition, and reason
What is a pandemic?
The influenza virus and how it spreads
Why prepare for Pandemics? Cause and Effect
Business Continuity plan
Health and safety concerns
Individual and collective Decision-Making
Psychology & human behaviour, solutions to improve your Decision Making
Delegation through mission-based leadership
Structured hierarchical planning and operations
Module 3: Leading Teams and Organizations
Roles and responsibilities of leaders in crises and emergencies
Crisis/emergency management organization
Creating effective and efficient teams through rapid teambuilding
Creating effective and efficient interagency cooperation and collaboration
Organizational & team dynamics: morale, cohesion, mood, unity of purpose
Principles of operational command and leadership
Module 4: Solving the Problem: Managing the Crisis or Emergency
Seeking cause & effect to solve problems, not blame or responsibility
Creating and running a crisis/emergency Command Centre
Elements of risk management: prevention, response, containment & recovery
Principles of business continuity and crisis operations
Information gathering and situational awareness
Operational rhythm, routines, and information management
Module 5: Ethical Factors in Crisis and Emergency Leadership
Caring for subordinates and their families
The leader’s self-care
Responsibilities to authorities, the public and/or victims
Managing and leveraging social media
After-action review and lessons learned processes
Preparing for the next crisis or emergency
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