Leadership, Communication, and Interpersonal Skills for Managers

5 Day Training

Dates: 27 – 31 January 2025
Locations: Grayston Ridge Office Park, Sandton
Platform: Available In-Class / Online

Price: Available on request

Course Introduction

Interpersonal skills in leadership are essential for effective communication, interaction, and collaboration with individuals and groups. These skills are crucial for leaders as they enable strong verbal and non-verbal communication, fostering better relationships within the workplace.

Effective interpersonal skills are the foundation of a successful organization, facilitating problem-solving and building good working relationships. This course aims to equip managers with the necessary skills to inspire others and cultivate a vision for their teams.

Course Objectives

Upon completing the Leadership, Communication, and Interpersonal Skills for Managers course, participants will be able to:

Consistently inspire subordinates by upholding high-performance standards and aligning with organizational mission, vision, and values.
Maintain effective interpersonal, communication, and leadership skills within the organization.
Integrate interpersonal, communication, and leadership qualities into the organizational value system.
Sustain the development of these skills to achieve organizational objectives.
Identify and avoid common errors in developing leadership, communication, and interpersonal competence.
Understand the principles, procedures, and impact of these skills on organizational efficiency.
Recognize the sources and practical impact of developing leadership, communication, and interpersonal skills.

Who should attend?

This Leadership, Communication, and Interpersonal Skills for Managers course is ideal for:

CEOs
Individuals responsible for developing leadership, communication, and interpersonal skills within their organization.

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

MODULE 1: Interpersonal Communication and People Skills

Basics and Science of Interpersonal Skills and Communication
Core Ethical Principles of Interpersonal Communication
Developing and Working with Relationships
Face-to-Face Communication
Recognizing and Harnessing Behaviour
Avoiding Conflict

MODULE 2: Leadership in Interpersonal Communication

Active Listening
Listening to Understand
Providing Feedback
Building Trust and Honesty
Practicing Selflessness
Developing Self-awareness
Showing Compassion and Empathy

MODULE 3: Communication and Interpersonal Skills

Communicating and Working with Groups
Individual Communication
Personal and Professional Communication
Developing Strong Interpersonal Skills
Relationship Building
Communication with Interdependent Individuals
Verbal and Non-Verbal Communication

MODULE 4: Interpersonal Skills and People Skills

Building Confidence and Expertise
Creating Meaningful Impetus
Influence and Inspiration
Expanding Personal Productivity
Growing Influence and Impact
Identifying Opportunities for Growth
Keys to Successful Influence
Strategic Planning, Personality Development, and Focus
Understanding Beliefs, Traditions, Characteristics, Traits, Aptitudes, Values, Culture, Attitudes, and Behaviour

MODULE 5: Negation of Effective Communication