| Date | Venue | Duration | |
|---|---|---|---|
| 19 - 21 May 2025 | Pretoria | 3 Days | Register Now |
| 02 - 06 June 2025 | Sandton | 5 Days | Register Now |
| 25 - 29 August 2025 | Namibia | 5 Days | Register Now |
Middle managers play a crucial role as the link between corporate strategy and execution, driving the success of an organization. They are responsible for the daily planning and operations that translate a company’s vision into tangible business results. A capable middle management team, equipped with leadership skills, significantly contributes to achieving high levels of execution excellence.
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Transforming managers from competent professionals into inspiring leaders can greatly enhance business outcomes. This Middle Management Development course is designed to cultivate the thought processes, skills, and attitudes necessary for middle managers to boost business productivity. It also helps address challenges at various stages of business projects, ensuring timely and error-free deliveries.
The completion of this Middle Management Development Programme will:
Ensure that the managers at the middle level are equipped with all the skills required for effective management, take on higher responsibilities, and lead their teams.
Decipher the drivers of the culture and individual behaviours in an organization.
Understand team dynamics, situational leadership, and how to utilize the strengths of their team/s to get the work done.
Improve planning and execution skills.
Enable the managers to appreciate interdependency and acquire a mutually beneficial perspective.
Provide a ready-to-execute framework for achieving business objectives.
Supervisors who are ready to take on a bigger role.
Professionals who want to transition to become inspirational leaders.
Anyone who would like to get a deeper understanding of group, team dynamics, and individual behaviour.
Those who want to work on their skills to influence and negotiate to drive business results.
Individuals who would like to lead the change management program in the organization.
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
MODULE 1: INTRODUCTION TO MANAGEMENT AND LEADERSHIP
Difference between management and leadership.
Different approaches in leadership.
Skills required for transformational leadership.
Leadership requirements in the 21st century.
Leadership through emotional intelligence.
Managing organizational politics through leadership.
Understanding situational leadership.
MODULE 2: UNDERSTANDING SELF AND OTHERS
Understanding your own and others’ personality preferences.
Using personality insights to influence others.
The genesis of attitudes resulting in behaviours in self and others.
Achieving execution excellence for self and team.
MODULE 3: THE ORGANIZATIONAL CULTURE
What is organizational culture?
Its impact on business.
Types of organizational culture.
Indicators of a healthy culture.
Ensuring a strong supportive culture in the team, other departments, and organization.
A paradigm shift: From a culture of proving to improving self.
MODULE 4: DEVELOPING, MOTIVATING, AND LEADING YOUR TEAM
Envisage roles of the team members and focusing on their strengths.
Stages of team formation.
Team dynamics.
Identifying relevant leadership style for your staff.
Techniques of motivation for higher performance.
Understanding knowledge workers.
Providing constructive criticism.
MODULE 5: MANAGING AND MOTIVATING YOUR TEAM
Setting goals, objectives, and outcomes for the team.
Art of effective delegation.
Conducting performance appraisals: Dialogue that really works.
How to coach and mentor.
Conducting on-the-job training.
Rewards and recognition.
The art of saying NO.
MODULE 6: CHANGE MANAGEMENT
Why change management?
Its impact on ROI.
Concept of change.
Impact on staff.
Preparing and managing change.
Customizing communication for change.
MODULE 7: TAKING DECISIONS
What is decision making?
Types of decision making.
Steps of the decision-making process.
Factors influencing the decision-making process.
Decision making under uncertain conditions.
Risk analysis and decision making.
MODULE 8: INFORMATION TECHNOLOGY AND COMMUNICATION
IT for managerial decision making.
Trends and issues in IT.
Interpersonal communication.
Presentation skills.
Developing and implementing a personal action plan.
Discover how our courses enhance professionals’ effectiveness in their workplaces.
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