Module 1: Supervisors Role and Competences
Introduction to Mining Supervision
Essential Competences for Supervisors
Technical expertise in mining operations
Leadership and interpersonal skills
Decision-making and problem-solving abilities
Safety management and compliance
Self-Assessment and Goal Setting
Module 2: Management Style/Team Working
Understanding Management Styles
Team Building and Team Dynamics
The stages of team development in a mining context
Strategies for building cohesive and effective teams
Team diversity and leveraging individual strengths
Effective Communication in Teams
Communication channels and their effectiveness
Active listening and feedback techniques
Non-verbal communication and its impact on team morale
Module 3: Managing Performance & Relationships
Setting Performance Standards
Performance Appraisal and Feedback
Relationship Building within the Mining Environment
Networking and building alliances
Mentorship, coaching, and developing others
Managing upwards: Interacting with higher management
Module 4: Change Management and Continuous Improvement
Principles of Change Management
Implementing Continuous Improvement
Techniques for identifying areas for improvement
Lean management and its application in mining
Case studies of continuous improvement in the mining industry
Innovation in the Mining Sector
Module 5: Conflict Management and Resolution
Understanding Conflict in the Workplace
Strategies for Conflict Resolution
Simulation and Role-Playing
Role-play scenarios based on common conflicts in mining
Group discussions and analysis of conflict resolution strategies
Wrap-up and Personal Action Planning
Review of key takeaways from the course
Development of personal action plans for applying skills learned
Course evaluation and feedback
Each day could include interactive components such as case studies, group discussions, role-playing, and simulations tailored to the mining industry to make the learning experience more engaging and practical. Additionally, it would be beneficial to include follow-up resources and support to ensure the continued development of supervisory skills after the course has concluded.