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Root Cause Analysis

Date: Anytime

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(Days 242902 Demonstrate an ability to apply the principles of problem identification, analysis and decision-making within immediate work context Level 04         6)


Problem-solving is a major challenge for any organisation. This programme has been specially designed to lead participants to appraise, examine and diagnose systematically a problem situation, its root causes, and to generate actions utilising analytical tools.

  • Upon completion of this workshop, participants will be able to:

    • To solve problems and prevent recurrence of those problems by looking at real root causes
    • Understand standard problem-solving methodology
    • Document and communicate progress during your problem-solving project
    • Provide a common language and approach to solving problems
    • Use a data-based approach to ensure problems are correctly identified and eliminated


Module 1: Introduction
Module 2: Appropriate Uses and Application of Root Cause Problem Solving
Module 3: Define The Problem

Module 4: Current Situation?
Module 5: Clarify The Problem Area as The Situation Exists Today

Module 6: Root Cause Analysis
Module 7: Identify and Verify The Root Causes Of The Problem

Module 8: Solution
Module 9: Develop Plan to Eliminate The Root Cause of The Problem / Situation

Module 10: Check Results
Module 11: Implement Plans, Confirm They Have Impacted The Root Causes And The Goals For Improvement Have Been Met

Module 12: Standardisation
Module 13: Modify Process/System to Ensure That The Improvements are Sustained Over Time

Module 14: Future Plans
Module 15: Evaluate Where We Have Been and Where We Need To Go

This masterclass runs for 2 days

R 7 999.00
Group discounts available on request.

Our Root Cause Analysis is available in a variety of formats to best match your needs

In-House training: We bring the training to your location. Available with customized features created to meet your requirements.

Virtual Training: Delivered totally online, our virtual sessions are designed to keep participants engaged through relevant training, activities for practice, and ongoing reinforcement.

  • The programme is suitable for those who are involved in problem-solving situations, such as supervisory level staff and above

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