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The Ultimate Executive Assistant Excellence

5 Day Training

Dates: 06 – 10 May | 24 – 28 June | 05 – 09 August 2024
Locations: Johannesburg, South Africa
Platform: Available In-Class / Online

Price: Available on Request

This is a Non-accredited Course

Course Introduction

This five-day conference is designed to provide Executive Personal Assistants with the comprehensive skills necessary to excel in their roles. Through interactive workshops, seminars, and practical activities, participants will delve into foundational and advanced topics that focus on professional development, technical proficiency, and leadership acumen. The conference aims to equip attendees with the knowledge and capabilities that are pivotal for managing responsibilities and enhancing the overall efficiency of executives.


This conference promises a harmonious blend of learning, development, and networking, ensuring participants leave with valuable insights and a broadened skill set that will significantly contribute to their roles as Executive Personal Assistants.

Course Objectives

Upon completion of The Ultimate Executive Assistant Excellence masterclass, participants will be equipped with the skills and confidence to:

  • Enhance Professional Efficiency & Communication Skills

  • Develop Leadership & Emotional Intelligence

  • Acquire Technical Proficiency

  • Enhance Project Management Skills

  • Improve Supervisory & Stakeholder Management Skills

  • Broaden Business & Financial Acumen

  • Gain Insights into Organizational Culture

  • Optimize Time Management & Decision Making

  • Create Sustainable Action Plans

  • Formulate Personal Action Plans

Who should attend?

This training program is ideal for Executive Assistants and Administrative Assistants who want to enhance their skills, adapt to the evolving role of an executive assistant, and excel in their positions. Professionals at all levels, from entry-level to seasoned veterans, will benefit from this program.

Training methodology

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Day 1: Foundation & Leadership

Morning Session:

Welcome and Introduction

  • Icebreaker Activity

  • Overview of Conference Objectives

Professional Efficiency & Communication

  • Interactive Workshop: Effective Communication Strategies

  • Activity: Role Play on Professional Interactions

Leadership Skills

  • Seminar: Developing Leadership Qualities in an Assistant Role

  • Group Discussion: Leadership Challenges and Solutions

Afternoon Session:

Emotional Intelligence / Resilience

  • Workshop: Understanding and Developing Emotional Intelligence

  • Activity: Resilience Building Exercises

Going Green for Executives

  • Presentation: Sustainable Practices for Executives

  • Activity: Creating a Sustainable Action Plan

Day 2: Technical Skills & Project Management


Morning Session:

Microsoft PowerPoint

  • Workshop: Advanced PowerPoint Techniques

  • Activity: Designing a Professional Presentation

Microsoft Excel Interpretation

  • Workshop: Analysing Data with Excel

  • Activity: Practical Exercises on Data Analysis

Afternoon Session:

Project Management Skills

  • Seminar: Introduction to Project Management Principles

  • Activity: Project Planning Exercise

Introduction to AI

  • Presentation: AI in the Modern Office

  • Discussion: Ethical Implications of AI in the Workplace

Records Management

  • Seminar: Principles and Best Practices in Records Management

  • Exercise: Developing a Records Management Plan


Day 3: Supervisory Skills & Stakeholder Management


Morning Session:

Supervisory Skills

  • Workshop: Developing Effective Supervisory Skills

  • Group Activity: Supervisor Scenario Problem Solving

Stakeholder Management

  • Interactive Session: Identifying and Managing Stakeholders

  • Activity: Stakeholder Mapping and Analysis

Afternoon Session:

Negotiation Skills and Conflict Management

  • Training: Negotiation Strategies and Techniques

  • Role Play: Conflict Resolution Scenarios


Day 4: Business Acumen & Financial Awareness


Morning Session:

Business Report Writing

  • Workshop: Structuring and Writing a Business Report

  • Activity: Drafting a Sample Business Report

Financial Awareness

  • Seminar: Finance for Non-Financial Managers

  • Exercise: Budgeting and Financial Planning

Afternoon Session:

Organisational Culture

  • Presentation: Understanding and Influencing Organisational Culture

  • Group Discussion: Sharing Experiences and Strategies

Day 5: Time Management & Decision Making

Morning Session:

Time Management & Decision Making

  • Workshop: Effective Time Management Techniques

  • Activity: Prioritization and Decision-Making Exercises

Professional Efficiency:

  • Interactive Session: Optimizing Workflows and Processes

  • Activity: Efficiency Improvement Planning


Afternoon Session:

Reflection and Action Planning

  • Group Discussion: Reflections on Learning

  • Activity: Developing a Personal Action Plan

Closing Remarks

  • Summary of the Conference

  • Presentation of Certificates

  • Feedback and Evaluation


Networking Dinner

  • Opportunity for all participants to network and share contacts.

Supplementary Activities (Throughout the Days):

  • Networking Breaks: Scheduled times for participants to network.

  • Panel Discussions: Invited speakers to discuss relevant topics.

  • Q&A Sessions: Opportunities for participants to ask questions and gain insights.

  • Exhibition Booths: Vendors and sponsors showcasing relevant products and services.


– All sessions include a balance of theoretical input, practical exercises, discussions, and reflections to cater to different learning styles.

– The participants will receive handouts, resources, and materials needed for the activities during the conference.

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