| Date | Venue | Duration | |
|---|---|---|---|
| 03 - 07 August 2026 | Sandton | 5 Days | |
| 12 - 16 October 2026 | Pretoria | 5 Days |
In today’s high-stakes business landscape, the role of the Executive Assistant has evolved far beyond traditional support functions. Executive Assistants are now strategic partners, trusted confidants, and key enablers of executive and organisational success.
The Ultimate Executive Assistant Excellence Masterclass is a transformational workshop meticulously designed to empower Executive and Personal Assistants with advanced skills in communication, digital technology (including AI), leadership, project management, stakeholder engagement, business acumen, and time management. Participants will benefit from hands-on sessions, real-world scenarios, and high-impact networking opportunities, equipping them to drive efficiency and deliver exceptional value to their executives and organisations.
Cutting-edge digital focus (AI, digital collaboration tools, data analytics)
Leadership and strategic thinking modules tailored for the modern EA
Real-world, African business scenarios
Ongoing post-training support to reinforce practical application
Upon completion, participants will confidently be able to:
Master advanced communication techniques for executive-level effectiveness
Lead with influence, emotional intelligence, and resilience
Leverage technology and AI to optimise workflows and support executives
Deliver successful projects with modern project management methods
Build and manage relationships with key stakeholders
Demonstrate sound business and financial awareness
Shape and adapt to organisational culture
Manage time and priorities for maximum personal and team productivity
Develop sustainable action plans for ongoing professional growth
Executive Assistants, Personal Assistants, Administrative Professionals
Support staff preparing for executive-level roles
Experienced professionals seeking to adapt to the digital, AI-driven workplace
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Day 1: Foundation, Leadership & ESG for Executives
Morning:
Welcome & Icebreakers
Setting Workshop Objectives
Professional Efficiency & Communication: Mastering executive-level communication
Leadership Skills: Leading from the assistant’s chair
Interactive Activity: Role plays and leadership challenges
Afternoon:
Emotional Intelligence & Resilience: Building emotional agility
ESG for Executives: Integrating sustainability into daily support
Workshop: Create a sustainable action plan
Day 2: Technical Excellence, AI & Project Management
Morning:
Microsoft PowerPoint: Advanced presentation skills for executives
Data Analysis with Excel: Turning data into executive insights
Practical Labs: Building real presentations and dashboards
Afternoon:
Project Management Fundamentals: Planning and executing with confidence
AI in the Modern Office: Unlocking efficiency with artificial intelligence
Records Management: Best practices for secure, compliant information handling
Exercise: Drafting a practical records management plan
Day 3: Supervisory Skills & Stakeholder Management
Morning:
Supervisory Skills: Delegation, performance management, and coaching
Group Exercise: Problem-solving for team leaders
Stakeholder Management: Mapping, influencing, and engaging key partners
Afternoon:
Negotiation & Conflict Resolution: Win-win strategies and role play scenarios
Day 4: Business Acumen & Financial Awareness
Morning:
Business Report Writing: Structure, clarity, and executive relevance
Financial Fundamentals: Budgets, forecasts, and supporting your executive
Afternoon:
Organisational Culture: Adapting and influencing culture
Peer Learning: Sharing practical challenges and strategies
Day 5: Time Management, Efficiency & Personal Growth
Morning:
Time Management: Prioritisation, workflow, and productivity hacks
Decision-Making: Tools and frameworks for better, faster decisions
Afternoon:
Personal Action Planning: Crafting your growth roadmap
Reflections & Feedback: Lessons learned, certificate awards, and next steps
Added Value
Post-training mentorship: 30-day follow-up for practical guidance
Digital resources & templates: Take-home toolkits for daily application
Discover how our courses enhance professionals’ effectiveness in their workplaces.
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