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Workplace Essential Skills

Workplace Essential Skills

SP-211009, NQF Level 4, Credits 20

This Qualification can be customized to fit your requirements/schedule

Please inquire for pricing | Available Online and In-class

QCTO Recognized Training Provider – Prospen Africa

Course Introduction

Are you struggling to navigate the complexities of your workplace environment? Our Workplace Essential Skills (WES) program is here to help! Specifically designed for apprentices, this comprehensive training initiative equips you with the fundamental abilities crucial for employment, education, and overall life functionality.

 

Our WES program prepares you to excel as an efficient employee, enabling you to meet your daily professional obligations with confidence. While not endorsed or duplicated by the QCTO, our program spans all sectors and levels of complexity, ensuring that you gain versatile skills that are the building blocks for acquiring additional competencies.

 

Adapt to contemporary work practices and embrace changes within your workplace with ease. Our essential skills are indispensable for continual learning and task fulfilment in any environment. Universally applicable across various industries, the WES program covers tasks of varying complexity levels, making you a versatile and valuable asset to any organization.

 

Join our Workplace Essential Skills program today and take the first step towards a more confident, competent, and adaptable you!

Course Duration

25 Days (5 – 7 Days In-Class, 18 Days Practical and Assessments)

Entry Requirements

Grade 9/ Level 1

Assessments

  • Practical Test

  • Written Test

  • Supervised Assessment

In addition to successfully completing the Programmes listed above, a Final Integrated Summative Assessment (FISA) is required for the Qualification. All learners gain entrance to the Final Integrated Supervised Assessment by successfully completing all formal summative assessments conducted by the SDP.

Who should attend?

This Workplace Essential Skills program targets both employed and unemployed South Africans, including those in low-skilled occupations, who aim to enhance their skill sets and opportunities.

Prospen Africa ETDP Seta Qualifications

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Modules Covered:

Knowledge Component

Knowledge Component No of Days
Topic 1: The setting and duties within a workplace concerning both employers and employees
5
Topic 2: Work-related engagements.
5
Topic 3: Structuring of tasks.
5
Topic 4: Ideas connected to an employee’s execution of duties.
5
Topic 5: Bodies representing employers.
5
Topic 6: Surrounding contexts impacting organizational functions.
5
Topic 7: Interactions between employers and employees.
5
Topic 8: Safety measures in the workplace.
5
Topic 9: Grasping and implementing professional standards, behaviours, and principles.
5
Topic 10: Ethical considerations in professional environments.
5
Topic 11: Interpersonal interaction.
5
Topic 12: Contemporary influences shaping work dynamics
5

Topic 1: The Setting and Duties within a Workplace

  • Positive Workplace Environment: Fosters growth, collaboration, and well-being.

  • Aspects: Includes psychological, social, and cultural elements.

  • Characteristics: Promotes respect, open communication, inclusion, diversity, innovation, and work-life balance.

Topic 2: Work-related Engagements

  • Definition of Employment: Being engaged in a paid job or occupation for compensation.

  • Forms: Includes full-time, part-time, temporary, contract, or freelance work.

  • Importance: Enables individuals to earn a livelihood and contribute to productivity and growth.

  • Governance: Employment contracts outline duties, responsibilities, compensation, and conditions.

Topic 3: Structuring of Tasks

  • Organization of Work: Systematic arrangement of tasks and processes.

  • Components: Work division, coordination, communication, and management practices.

  • Goal: Achieve organizational objectives efficiently and effectively.

Topic 4: Ideas Connected to an Employee’s Execution of Duties

  • Employee Performance: Measures effectiveness and productivity against objectives or KPIs.

  • Evaluation: Quality, quantity, and efficiency of work completed.

Topic 5: Bodies Representing Employers

  • Employer Organizations: Groups representing employer interests.

  • Functions: Advocacy, lobbying, and providing resources.

  • Purpose: Address challenges, advocate interests, and support member companies.

Topic 6: Surrounding Contexts Impacting Organizational Functions

  • External Environment: Outside factors influencing business operations.

  • Response: Organizations must adapt strategies to external influences.

Topic 7: Interactions between Employers and Employees

  • Employer/Employee Relations: Contractual relationship affecting both parties.

  • Importance: Influences work dynamics and productivity.

Topic 8: Safety Measures in the Workplace

  • Workplace Health and Safety (WHS/OHS): Policies and regulations for a safe environment.

  • Goal: Prevent work-related accidents, injuries, illnesses, and fatalities.

Topic 9: Grasping and Implementing Professional Standards, Behaviours, and Principles

  • Values and Ethics: Defines company behaviour expectations.

  • Importance: Essential for positive and productive environments.

  • Challenges: PR issues arise when ethical lines are crossed.

Topic 10: Ethical Considerations in Professional Environments

  • Ethics at Work: Principles guiding behaviour and decision-making.

  • Benefits: Contributes to a positive work environment and builds trust.

Topic 11: Interpersonal Interaction

  • Communication: Foundation for collaboration, productivity, and positivity.

  • Components: Verbal and nonverbal exchanges among colleagues and teams.

Topic 12: Contemporary Influences Shaping Work Dynamics

  • Changes in Workplace: Driven by technology, employee expectations, and demographics.

  • Modern Era: Reflects a different work environment than in the past.

Application component

Knowledge Component No of Days
Topic 1: The setting and duties within a professional environment for both employer and employee.
20 days of Applying the learnt component AT WORKPLACE and completing Assessments
Topic 2: Pursue a professional position
Topic 3: Ready oneself and participate in an interview.
Topic 4: Assess a contract of employment.
Topic 5: Evaluate a workplace’s policies and guidelines
Topic 6: The dynamics and obligations in the workplace between employers and employees
Topic 7: Apply for and confirm an internship at a Workplace Experience provider
Topic 8: Display comprehension of Occupational Health and Safety laws within a work setting
Topic 9: Participate in an orientation at a Workplace Experience provider, encompassing general workplace protocols, processes, and benchmarks
Topic 10: Witness and engage in general tasks within the Workplace Experience provider’s premises
Topic 11: Comprehend and put into practice work ethics, standards, and principles
Topic 12: Collaborate effectively within a team setting
Topic 13: Engage actively and make valuable contributions during workplace meetings
Topic 14: Play a role in upholding a secure and efficient work atmosphere

Our Qualifications

Success Stories

Discover how our courses enhance professionals’ effectiveness in their workplaces.

New venture creation skills programme
WeThinkCode
The skills I have acquired are very important.
New venture creation skills programme
WeThinkCode
The experience and service that was provided to us here at Prospen where excellent, the staff made us feel welcomed. Thank you very much for everything.
New venture creation skills programme
WeThinkCode
Thank you for such an enlightening experience.
New venture creation skills programme
WeThinkCode
Felt welcomed and we understand what we came to learn.
New venture creation skills programme
WeThinkCode
The treatment was so good, respectful staff members, everything was nicely done. Facilitator used real life experiences for examples which made concepts more simpler to understand.
New venture creation skills programme
WeThinkCode
I enjoyed everything about Prospen. They are friendly and supportive, the lecturer broke down the course in a simpler way for everyone to understand. It is one of the best I must say.

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