| Date | Venue | Duration | |
|---|---|---|---|
| 26 - 30 October 2026 | Sandton, Gauteng | 5 Days | |
| 08 - 12 February 2027 | Sandton, Gauteng | 5 Days | |
| 05 - 09 April 2027 | Sandton, Gauteng | 5 Days | |
| 31 May - 04 June 2027 | Sandton, Gauteng | 5 Days | |
| 16 - 20 August 2027 | Sandton, Gauteng | 5 Days |
Please note: This is not a final registration, one of our team members will contact you shortly to finalise your registration.
Most office management training builds individual skills — time management, minute-taking, digital tools, financial literacy, records management. This Advanced Leading Strategies in Office Management course is different: it’s built for office managers and administrators who already have those skills and are ready to lead the office management function as a whole — making strategic decisions about budget, technology, sustainability, and people, rather than simply executing tasks well.
You’ll work through building the strategic case for your function’s value, leading and developing an administrative team, making function-wide technology decisions, setting sustainability policy, and leading your team through organisational change. You’ll leave with a 12-month roadmap to elevate your office management function’s strategic standing within your organisation.
This Advanced Leading Strategies in Office Management course equips you to lead the office management function strategically — owning budget, technology, sustainability, and people decisions, not just executing tasks.
By the end of this course, you’ll be able to:
Reposition office management from a task-execution function to a strategic, budget-owning function
Build a business case that demonstrates the office management function’s value to senior leadership
Lead, coach, and develop an administrative team, not just manage your own workload
Make strategic technology and systems decisions for the office function, including vendor and platform evaluation
Build an integrated office operations strategy connecting budget, technology, sustainability, and people
Set sustainability policy and lead responsible office operations at a strategic level
Lead your administrative team through organisational change
Build a 12-month roadmap to elevate the office management function within your organisation
The Strategic Layer, Not a Repeat of the Basics: This course assumes you already have core office management skills and focuses specifically on leading the function, not re-teaching individual tasks.
Move from Doing to Deciding: Learn to make office-wide technology, budget, and sustainability decisions, not just execute them personally.
Lead a Team, Not Just Yourself: Build the coaching, delegation, and performance management skills to lead other administrative staff.
Genuinely Distinct Sustainability Content: Lead responsible, sustainable office operations at a policy level — content not duplicated anywhere else in this catalogue.
A Real Roadmap, Not Just a Certificate: Leave with a 12-month plan to elevate your office management function’s strategic standing.
This Advanced Leading Strategies in Office Management course is designed for:
Senior Office Managers and Administrators Moving from Practitioner to Function Leader
Executive Assistants Stepping Up to Lead an Administrative Team
Office and Facilities Managers Responsible for Budget, Technology, and Sustainability Decisions
Anyone Responsible for Setting the Strategic Direction of an Organisation’s Office Management Function
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Module 1: From Practitioner to Office Management Leader
The strategic shift from executing office tasks to leading the office management function
Building the business case for office management’s strategic value to the organisation
Positioning the function credibly to senior leadership and budget holders
Common traps that keep experienced office managers operating at a task level
Practical Exercise: Draft a value proposition statement for your office management function to present to senior leadership.
Module 2: Building an Integrated Office Operations Strategy
Connecting budget, technology, sustainability, and people into one coherent operations plan
Setting strategic priorities for the office function rather than reacting to daily demands
Aligning office operations strategy with broader organisational goals
Common integration failures when these areas are managed in isolation
Practical Exercise: Draft an integrated operations strategy outline connecting your function’s budget, technology, and sustainability priorities.
Module 3: Leading and Developing an Administrative Team
Coaching and developing administrative and support staff
Delegation and performance management specific to administrative teams
Building a team culture of proactive, not reactive, administration
Handling underperformance and team conflict as a leader, not a peer
Practical Exercise: Build a coaching and development plan for one member of your administrative team.
Module 4: Technology and Systems Decision-Making for the Office Function
Evaluating and selecting office technology systems and platforms at a function-wide level
Vendor evaluation and digital transformation leadership for office operations
Building the business case for technology investment
Leading your team through system rollouts and adoption
Practical Exercise: Build a technology evaluation framework for a system your office function is considering adopting.
Module 5: Sustainability and Responsible Office Operations Leadership
Setting sustainability policy for office operations, not just individual actions
Responsible purchasing, and the maintenance-versus-replacement decision
Leading waste management and resource efficiency initiatives
Building the financial case for sustainable office operations
Practical Exercise: Draft a sustainability policy outline for your office operations function.
Module 6: Change Leadership for the Office Management Function
Leading your administrative team specifically through organisational change
Communicating change credibly from within the office management function
Anchoring change to team culture and daily operations
Managing diversity and inclusion within an administrative team
Practical Exercise: Draft a change leadership plan for a sample change initiative affecting your administrative team.
Module 7: Building Your Office Management Leadership Roadmap
Consolidating strategic priorities into a coherent 12-month plan
Sequencing initiatives to build early credibility and leadership buy-in
Setting metrics that demonstrate the function’s strategic value over time
Presenting your roadmap for leadership sign-off
Practical Exercise: Build a 12-month roadmap to elevate your office management function’s strategic standing.
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