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Corporate Governance, Business Ethics and Social Responsibility in the Public Services


Dates: Available on Request

Locations: Johannesburg, South Africa

Platform: Available In-Class / Online

Price: Available on Request

Course Introduction

Corporate Governance, defined by elements such as rules, regulations, legislations, and principles, has traditionally been well-structured in the private sector. However, its significance in public services has recently gained attention due to the scope and impact of public service delivery. Public governance knowledge is crucial to ensuring efficient and quality public service, which in turn determines the quality of life. Corporate governance is vital for small public companies to scale up and for large ones to attract investor interest.


The public sector faces a high risk of fraudulent and unethical practices, employee dissatisfaction, misalignment, and lack of engagement by managing committees. Poor corporate governance can damage an organisation’s credibility, integrity, and financial stability. Conversely, good governance enhances wealth management, public engagement, and corporate citizenship through ethical conduct and environmental responsibility.


This course aims to:

  • Provide an in-depth understanding of corporate governance in the public sector.

  • Identify pain points such as budget deficits, inefficient resource use, low service quality, and lack of accountability.

  • Devise measures to address these issues for better management and administration.

Participants will gain the knowledge and skills necessary to improve public service delivery, build a successful career in the public services industry, and enhance their organisations’ value by reducing financial risks and increasing shareholder returns.

Course Objectives

The primary objective of the Corporate Governance, Business Ethics and Social Responsibility in the Public Services course is to empower public sector professionals with:

  • An in-depth understanding of Corporate Governance in Public Services, including:

    • Management spheres: action plans, internal controls, performance management, transparency, and trust-building.

    • Necessity and benefits of proper corporate governance.

    • Prevailing issues and their possible solutions.

  • Balancing financial optimisation, shareholder resolution, and public quality of life.

  • Managing the shift from old administration methods to new corporate techniques and best practices.

  • Devise and implement strategies for long-term success and sustainability.

  • Building an effective structural framework for accountability and ownership among stakeholders.

  • Enhancing skills to become more effective and efficient public service professionals.

  • Managing conflict better with enhanced experience and perspective.

Who should attend?

  • Directors, Board Members, Chief Financial Officers, and other top management members to understand and master critical aspects impacting service delivery efficiency and quality.

  • Shareholders and investors involved or interested in a firm’s delivery and function.

  • Human resource directors and professionals responsible for compensation and work culture.

  • Legal professionals involved in preparing contracts and legal agreements.

  • Auditors and compliance agency members ensuring transparency and integrity of public sector organisations.

Public Sector Courses

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Module 1 – Corporate Governance in the Public Services

  • Overview and importance

  • Impact on society and the economy

Module 2 – Role of Board Members

  • Types of Boards

  • Duties and responsibilities

  • Characteristics of an effective Board

  • Managing responsibilities in mergers and acquisitions

Module 3 – Other Roles in Corporate Governance

  • Investors, CEOs, Employees

  • Auditors/Compliance agencies

  • HR professionals, Legal professionals

  • Society

Module 4 – Challenges in Corporate Governance

  • Ethical issues

  • Internal and external pressures

  • Risk management and mitigation

  • Inaccurate data reporting and disclosures

Module 5 – Corruption Challenges

  • Scope and types of corruption

  • Prevention strategies

  • Laws and institutional frameworks against corruption

Module 6 – Mandates for Effective Corporate Governance

  • Importance of audits

  • Data management and interpretation

  • Effective budget utilisation

  • Media advocacy for value-driven governance

Module 7 – Soft Skills for Corporate Governance

  • Building accountability and responsibility

  • Transparency and openness

  • Ethics and value-driven culture

  • Decentralisation and devolution

Module 8 – Legal and Regulatory Foundations

  • Compliance essentials

  • National and international regulatory frameworks

  • Sector-specific regulations

  • Managing public grievance redressal systems

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