ISO 9001:2015 Quality Management System Standard

Requirements and Implementation

Please inquire for pricing | Available Online and In-class

Date	Venue	Duration
Available on Request	Sandton	4 Days

Course Introduction

This intensive four-day course provides a comprehensive understanding of the ISO 9001:2015 Quality Management System (QMS) requirements and practical guidance on effective implementation. Designed for professionals seeking to enhance their knowledge of quality management principles, the course covers key ISO 9001:2015 clauses, risk-based thinking, process approach, and documentation requirements. Through interactive discussions, case studies, and exercises, participants will gain the skills needed to implement, maintain, and improve a QMS in alignment with international best practices. Whether you are new to ISO 9001 or looking to refine your existing system, this training will equip you with the essential tools for successful implementation.

Course Objectives

By the end of this ISO 90012015 Quality Management System Standard training program, participants will be able to:

To understand and interpret the ISO 9001:2015 Standard requirements in context with different industries.
To provide the skills and knowledge required to successfully manage and implement ISO 9001:2015 QMS.
Gain knowledge of the ISO 9001:2015 Quality Management Standard for Auditing and maintenance purposes.

Who should attend?

Students studying towards Business management
Quality Practitioners, OHS Practitioners, Environmental Practitioners
Line managers
CEO’s and Business owners
Project Managers
ISO Consultants that want to expand to other standards

Minimum Requirements:

Matric or equivalent qualification
Knowledge of ISO 9001:2015 would be advantageous

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

History of ISO Standards
Basics awareness of Quality
The purpose and roles of the Quality management system (QMS) and successful interpretation of ISO 9001:2015
Distinguishing the difference between legislation, standards, legal and interested party requirements
Terms and Definitions used in ISO 9001:2015 management systems
Understanding the 7 Key Principles of ISO 9001:2015
1. Customer focus
2. Leadership
3. Engagement of people
4. Process approach
5. Improvement
6. Evidence-based decision-making
7. Relationship management
How to interpret the relevant standard requirements
Clause-by-Clause Explanation and Application of entire standard
- Clause 4: Context of the organization
- Clause 5: Leadership
- Clause 6: Planning
- Clause 7: Support
- Clause 8: Operation
- Clause 9: Performance Evaluation
- Clause 10: Improvement
Creating evidence to show compliance with the relevant standard requirements
Audits and Certification Process
Preparing for an ISO 9001:2015 audit
Conducting internal audits
Handling nonconformities and corrective actions
Management review meetings
Selecting a certification body
Understanding the certification process and maintaining compliance
Relevant standard assessment to test transfer of knowledge (2.5 Hrs)