ProspenAfrica | Training and Consulting Services Provider

Performance Management and Development System

2 Day Training

Dates: 19 – 20 August | 11 – 12 December 2024
Locations: Johannesburg, South Africa
Platform: Available In-Class / Online

Price: Available on request

Course Introduction

This dynamic, two-day Performance Management and Development System workshop equips managers and team leaders with the skills necessary to implement performance management consistently within their organization. It emphasizes the role of leaders in enhancing workplace performance and aligns with the organization’s existing policies to integrate effective performance management strategies.

Course Objectives

After participating in this Performance Management and Development System workshop, attendees will:

  • Understand the significance of performance management in elevating both individual and team output.

  • Improve their ability to set precise expectations and measure performance using objectives and competencies.

  • Discover and apply practical strategies to boost motivation and performance across various team member levels.

  • Practical experience in setting measurable performance goals and providing constructive feedback.

  • Strategies to foster a culture of continuous development and accountability within their teams.

  • An action plan to apply the workshop insights to their organizational context.

Who should attend?

This Performance Management and Development System workshop targets line managers responsible for overseeing staff performance and conduct. It is ideal for organizations aiming for a uniform approach to performance management or those preparing to introduce a structured performance management and appraisal system.

Human Resource (HR) Courses

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Module 1: Introduction

  • Workshop goals and schedule.

  • Training methodology and facilitator background.

  • Participant introductions and expectations.

Module 2: Performance Management System Foundations

  • Exploring the concept and benefits of performance management systems.

  • Key components and the evolution of performance management.

  • Best practices and the significance of these systems in today’s business environment.

Module 3: Principles of Performance Management

  • Examining the core elements and lifecycle of performance management.

  • The rationale behind annual performance reviews.

  • Interactive activities including quizzes and case studies.

Module 4: Performance Management Framework

  • Outlining performance management policies.

  • Defining performance objectives and standards.

  • Managing underperformance and integrating discipline.

  • Linking performance with rewards and learning opportunities.

Module 5: Performance Metrics

  • The process for setting performance objectives.

  • Identifying behaviours that drive high performance.

  • Engaging exercises and group discussions.

Module 6: Cascading Performance Scorecards

  • Strategies from conception to execution.

  • Common challenges and overcoming barriers.

Module 7: Performance Contracts

  • Crafting effective performance contracts.

  • Practical exercises and tips.

Module 8: Personal Development Plans

  • The purpose and creation of Personal Development Plans.

  • Steps towards successful personal and professional growth.

Module 9: Performance Appraisals

  • Techniques for assessing various performance levels.

  • Objective rating and evaluation methods.

Module 10: Feedback Mechanisms

  • Understanding the impact of different feedback types.

  • Practical sessions on delivering effective feedback.

Module 11: Coaching and Performance Monitoring

  • Navigating the performance management cycle.

  • Hands-on coaching and monitoring strategies.

Module 12: Conducting Review Meetings

  • Structuring productive one-to-one meetings.

  • Strategies for motivational feedback.

  • Empowering employees through reflective questioning.

Module 13: Workshop Conclusion

  • Summarizing key takeaways and action plans.

  • Participant feedback and workshop evaluation.

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