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Public Administration, Policy Analysis, and Governance Workshop

5 - 10 Day Training

Dates: Available on Request

Locations: Johannesburg, South Africa

Platform: Available In-Class / Online

Price: Available on Request

Course Introduction

Modernizing public administration highlights the need for standardized policies and guidelines across public sector organizations. Effective policies go beyond formulation; the processes following policy creation are crucial for achieving objectives.


Policies are directives created by public sector organizations to address specific issues. Policy analysis is a systematic approach that helps civil servants and officials evaluate problems, devise solutions, create policies, and implement them. This process includes identifying issues, exploring options, selecting the best solution, formulating it into a policy, implementing it, monitoring outcomes, and learning for future improvements.


The weakest link in the policy process is often implementation, which requires strong leadership and governance. Policies must be adaptable to different organizational cultures and settings. Understanding the entire policy process, best practices, and potential challenges is essential for public sector professionals.

The Public Administration, Policy Analysis, and Governance Course offers thorough knowledge of the policy process from start to finish. This course prepares you to play a vital role in successful policy implementation, ensuring that employees embrace the policy and achieve desired outcomes. You will also learn to anticipate and manage challenges, ensuring the policy benefits your organization and its employees.


The Public Administration, Policy Analysis, and Governance Workshop will enhance your ability to adapt to the evolving needs of public administration, building your skills and expertise in this field.

Course Objectives

The main objective of this Public Administration, Policy Analysis, and Governance Course is to empower public sector professionals with—

  • Complete knowledge and information of the process, principles, practices, and challenges of modern public policy analysis and implementation.

  • The adequate skill and knowledge to play an important part in policy analysis, formulation, and implementation in the organization.

  • The experience and preparedness to handle any challenges or obstructions to the entire policy process.

  • A broader perspective to look beyond and think of situations, problems, and their long-term solutions.

  • The advantage of creating policies that suit employees and also resolve challenges well, thus ensuring maximum adherence by employees.

  • An advantage of creating a conducive and disciplined work culture, with all employees respecting the policies and guidelines set out by the organization.

  • The ability to permanently resolve a problem that would have otherwise negatively impacted the growth of the organization.

  • The ability to critically examine the structure and functions of the organization and make a positive difference.

Who should attend?

  • The top management of a public sector organization – to thoroughly understand best practices of policymaking and policy implementation and prepare for possible challenges that one would encounter during the process.

  • Human resource professionals responsible for creating a professional, policy-driven, disciplined work culture for better results in terms of employee satisfaction and growth of the business.

  • Compliance experts and professionals responsible for ensuring transparency and integrity of information as well as adherence to standards set within the organization or internationally.

  • Policymakers and legal authorities responsible for ensuring adherence to required standards and for creating practical and friendly policies to benefit employees and the organization.

  • Any public servant interested in playing a role in policymaking and implementation.

Public Sector Courses

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Module 1: Public Administration – Scenario Analysis and Categorization

  • Overview of Public Administration

  • Definition of Public Administration

  • Plan, Lead, Organize and Control

  • Organizational Culture as a prerequisite for effective Public Administration

  • Approaches to Public Administration

  • Classical Public Administration

  • New Public Management Theory

  • Post-Modern Public Administration

Module 2: Dynamics of Public Administration

  • Public Administration and Policy Formulation

  • Public Administration and Policy Analysis

  • Public Administration and Policy Implementation

  • Public Administration Career Pathways

  • Mentoring and Coaching

  • Performance Management as enabling mechanism for career pathing

Module 3: Public Administration Institutional Categories

  • The Instructional Approach

  • The Institutions and Organizations of State

  • Structure

  • Functioning

  • Rules and Regulations of Executives, Legislatures, and Government Departments

Module 4: Characteristics & Levels of Public Administration

  • Organization of Government Policies

  • Government Programs and Service Delivery Prioritization

  • Managerial Conduct and Influence in Public Administration

  • Political

  • Executive

  • Administrative

  • Operational

Module 5: Important Aspects & Required Competences for Public Administration

  • Processes

  • Analysis

  • Principles

  • Qualities

  • Characteristics

  • Values

  • Lateral Thinking

Module 6: Influential Factors, Implementation Challenges, and Causes of Failure

  • Success Factors in Implementation

  • Polarization

  • Organizational Cultural Deficit

  • Lack of Synergy

  • Situation-Specific Resource Deployment

Module 7: Overview of Policy Making and Policy Analysis

  • Definition of policymaking

  • Definition of policy analysis

  • Steps before policy analysis

  • Types of policies

    • Distributive

    • Regulatory

    • Re-distributive

Module 8: Three Sets of Dynamics of Policy Analysis

  • Problem identification

  • Policy development

  • Policy implementation

Module 9: Types of Institutions in Policy-Making or Analysis

  • Cognitive institution

  • Associative institution

  • Regulative institution

  • Constitutive institution

Module 10: Characteristics of Policy Analysis

  • The research phase directed at a particular issue

  • Memoranda and other document preparation (policy preparation, draft legislation, etc.)

  • Multiple perspectives to one issue or problem

  • Time-bound requirement

  • Evident political influence

Module 11: Public Administration Policy

  • Political

  • Executive

  • Administrative

  • Operational

Module 12: Policy Creation and Levels of Analysis

  • Content

  • Context

  • Commitment

  • Capacity

  • Clients & Coalitions

Module 13: Necessary Competences for Successful Policy Implementation

  • Collaborative

  • Stakeholder involvement

  • Teamwork and cooperation

  • Diversity management skills

  • Interactive

  • Communication abilities

  • Listening and reasoning skills

  • Networking abilities

  • Intrapreneurial

Module 14: Qualities for Effective Policy Implementation

  • Innovation and creativity

  • Leadership competencies

  • Problem-solving skills

  • Strategic thinking capability

  • Technological skills

  • Change management skills

  • Customer focus

Module 15: Factors Influencing Policy Implementation

  • Internal

    • Administration style

    • Employee skill and preparedness

    • Work ethics and values

    • Leadership influence

  • External

    • Legislative direction

    • Public accountability

    • Democratic requirements

    • Efficiency

Module 16: Success Factors for Effective Public Administration

  • Multiple, relatable theories

  • Stakeholder participation

  • Effective communication

  • Gender involvement, fostering diversity and inclusion

  • Efficient and conducive work culture

Module 17: Causes of Failure of Policy Development and Implementation

  • Unclear/ambitious policy goals

  • Ineffective governance and corruption

  • Institutional challenges and employee acceptance

  • High external dependence for funding

  • Political constraints

Module 18: Budgetary Constraints and Resource Misalignment

  • Budgetary constraints

  • Multiple causes to a single problem

  • Expensive solutions

  • Lack of communication

  • Long period to realize effect and measure success

Module 19: Governance – The glue that meshes Public Administration & Policy Analysis

  • Overview

  • Definition

  • Levels of Governance

  • Characteristics and Competencies for Good Governance

Module 20: Governance Dynamics

  • Integral Components

  • Integration and Coordination between Policy Analysis, Public Administration, and Governance

  • Influential & Success Factors

  • Implementation Challenges and Causes of Failure

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