Accrediation: Unit Standard 242819 NQF Level 4, accounting for 10 creditsDates: Available on Request
Locations: Johannesburg, South Africa
Platform: Available In-Class / Online
Delivery Approach: A combination of theoretical knowledge and practical exercises tailored to the specific needs identified and the facilities available at the chosen training venue. This course is endorsed by the Services SETA, aligned with Unit Standard 242819 NQF Level 4, accounting for 10 credits. The synergy of a team is found when individuals feel safe, supported, and valued. Effective team building enhances this synergy, fostering an environment where peak performance is the norm. By engaging in structured team building sessions, employees can strengthen rapport, align with corporate values, and enhance overall communication, all while enjoying the process.
Participants will achieve a multitude of objectives through our team building sessions, including:
Developing team rapport and strengthening bonds.
Building a high-performance team culture.
Aligning team efforts with the corporate mission and values.
Enhancing communication channels within the team.
Embracing corporate values for a unified direction.
Enjoying the process and fostering a positive work environment.
Ideal for team leaders and members across all economic sectors, particularly second-level managers such as department heads or divisional leaders, with direct reports.
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Module 1: From Group to Work Teams
Transition from groups to cohesive work teams.
The punctuated-equilibrium model in group development.
Role adaptation in dynamic situations.
Evaluating group decision-making.
Insights into team theory and its workplace application.
Balancing individual and team contributions.
Module 2: Code of Conduct for Teams
Defining and implementing a team code of conduct.
Engaging team members in developing and adhering to conduct standards.
Communicating and reinforcing the code of conduct effectively.
Module 3: Team Motivation
Understanding and applying motivation theories.
Enhancing team dynamics and cohesion.
Developing and executing action plans for team empowerment.
Recognizing and rewarding team and individual achievements.
Module 4: Emotional Intelligence in Teams
Distinguishing between emotions and moods.
Understanding and managing emotional labor.
Defining and leveraging Emotional Intelligence for team success.
Identifying personal EI strengths and areas for growth.
Module 5: Team Member Performance and Empowerment
Recognizing and encouraging team member performance.
Involving team members in decision-making.
Effective delegation strategies.
Reviewing and assessing team decisions and tasks.
Module 6: Conflict Management
Addressing the inevitability of conflict within teams.
Identifying and managing different types of conflict.
Understanding the role of Emotional Intelligence in conflict resolution.
Strategies for anger and stress management.