Enhance management and leadership: drive excellence, resolve conflicts, and lead change. Develop communication and problem-solving skills for high-performing teams.
| Date | Venue | Duration | |
|---|---|---|---|
| 09 - 13 February 2026 | Sandton | 5 Days | Register Now |
| 18 - 22 May 2026 | Durban | 5 Days | Register Now |
In today’s dynamic business environment, the demands on leaders and managers to increase effectiveness and efficiency are more prevalent than ever. A desire for change and willpower to improve are essential, but mastering certain leadership and management principles is crucial. These principles must be learned and practiced through continuous self-study, education, training, and experience. Personal development is vital for managers to hone the skills required to fulfil their responsibilities and achieve organizational goals.
This comprehensive course on Management and Leadership aims to help individuals at all levels develop or enhance their leadership and management abilities to achieve extraordinary results. The course is divided into two closely interrelated modules: Management and Leadership, providing practical skills and insights adaptable to specific work environments.
Participants will:
Gain proven methods and cutting-edge techniques to elevate managerial performance.
Enhance skills and abilities for immediate workplace application.
Understand the role of management and leadership within their business.
Identify and implement best management and leadership practices.
Comprehend the importance of management and leadership in successful organizations.
Course Benefits
Upon completion of The Complete Course on Management and Leadership, participants will:
Acquire a broad range of managerial skills.
Enhance effectiveness in achieving organizational objectives.
Develop interpersonal interaction skills to apply leadership principles.
Recognize the most effective techniques for different situations.
Increase personal value and competency as organizational leaders.
Core Competencies
Organizational Performance and Excellence Standards
Strategic Leadership and Conflict Management
Communication and Interpersonal Leadership
Change Leadership and Creative Problem Solving
Diversity Understanding
Current Managers and Leaders
Aspiring Managers and Leaders
Executives and Directors
Entrepreneurs
HR Professionals
Change Agents
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Module 1: The Complete Course on Management
Session 1: The Foundation of Management
Understanding courage in management
Self-awareness and choosing the right management style
Taking responsibility and overcoming limiting thoughts
Turning ideas into action
Session 2: Dealing with Workplace Conflict
Defining and understanding organizational conflict
The Thomas-Kilman Conflict Mode Instrument
Managing conflict effectively and the benefits of productive disagreement
Session 3: Managing Organizational Improvement
Continuous improvement and Malcolm Baldrige assessment criteria
Role of organizational culture and overcoming resistance to change
Measuring success in improvement efforts
Session 4: Leading Motivated Teams
Characteristics of effective and ineffective teams
Managing factors affecting team performance and supporting team development
Enhancing team member competencies
Session 5: Effective Problem Solving
Balancing analytical and creative thinking
Mind mapping, brainstorming, and breaking mental locks
The problem-solving process and treating problems as challenges
Module 2: The Complete Course on Leadership
Session 6: Leadership Roles in a Dynamic, Changing Work Culture
Introduction to leadership and strategic principles
Challenges in changing organizations and the role of leadership in strategic thinking
Session 7: Leadership in Organizational Excellence
Developing a culture of organizational excellence
Questioning the status quo and modelling leadership through personal execution
Implementing a new culture for change
Session 8: Open Communication as a Key Leadership Principle
Importance of leadership and communication methods
Two-way interpersonal communication and empowerment techniques
Developing an active listening communication style
Session 9: Leadership Resulting from Trusting Interpersonal Relationships
Characteristics of effective interpersonal interaction
Understanding diverse interaction styles and establishing trust in relationships
Session 10: Developing an Environment of Innovation and Dealing with Reactions to Change
Benefits of innovation and improvement in leadership
Developing a personal change plan and leading critical change initiatives
Preparing others for leadership and further readings for sharpening leadership skills
Case Studies
Each module will include case studies to provide real-world examples and practical applications of the concepts taught. Participants will analyze and discuss these case studies, drawing lessons and strategies that can be applied to their own work environments.
Discover how our courses enhance professionals’ effectiveness in their workplaces.
