Master shift team leadership. Lead for safety and performance.
| Date | Venue | Duration | |
|---|---|---|---|
| 27 - 31 July 2026 | Sandton | 5 Days | |
| 21 - 23 September 2026 | Sandton | 3 Days |
The Effective Shift Team Leader programme develops the practical skills and leadership mindset required of Shift Team Leaders in upstream (E&P), oil, gas, and petrochemical operations. Sitting at the critical interface between management and the frontline, Shift Team Leaders drive safety, production, and team performance.
Through an engaging, hands-on approach, participants will strengthen self-awareness, apply proven management and leadership tools, sharpen problem-solving and decision-making, coach for performance, allocate resources effectively, and lead confident, high-performing teams. This is an essential development opportunity for current and aspiring Shift Team Leaders.
The strategic importance of the Shift Team Leader role to organisational performance
Building self-awareness to manage yourself and lead others under pressure
Analysing risks and operational problems to make sound decisions
Managing people through strong interpersonal, coaching, and communication skills
Practical methods for performance management and accountability
Developing people to elevate individual and team results
By the end of this 5-day The Effective Shift Team Leader programme, participants will be able to:
Deepen self-awareness and clarify their role and management style to apply effective self-management.
Identify, assess, and analyse operational risks and problems within their work environment.
Use powerful interpersonal techniques to communicate with clarity and influence outcomes.
Apply coaching, development, and feedback methods to drive optimal performance.
Build team cohesion and positively impact production and safety through focused leadership actions.
Team Leaders
Shift Team Leaders
Supervisors
Newly promoted or identified future Team Leaders, Shift Leaders, or Supervisors
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Day One: The Critical Role of the Shift Team Leader
Defining the Shift Team Leader role in high-risk, continuous operations
Managing and leading: knowing when to do which
Using power bases ethically and effectively
Characteristics of successful Shift Team Leaders
Inspiring change and continuous improvement
The roadmap to Shift Team Leader excellence
Day Two: Solving Work Problems & Allocating Resources
Defining common operational problems in the sector
Practical problem-solving models and root-cause techniques
Structured decision-making under time and safety constraints
Planning and time management for shift tasks
Allocating people, tools, and time efficiently
Job enrichment and motivation in a shift context
Delegation that builds ownership and commitment
Day Three: Mastering Interpersonal Skills & Handover Briefings
Core interpersonal skills for industrial environments
Overcoming workplace communication barriers
High-impact communication techniques (listening, questioning, reframing)
Influencing positively to lift team performance
Conducting effective handover briefings for safe, seamless operations
Managing conflict assertively and constructively
Day Four: Leading the Team for Operational Success
Factors that enable robust team development
Group dynamics in oil, gas, and petrochemical teams
Understanding team role profiles and strengths
Collaborative problem-solving and decisive action
Lifting team performance while safeguarding people, plant, and environment
Day Five: Developing the Team for Higher Performance
Development options and simple, practical planning
Methods for developing team members on shift
Workplace coaching: tools, practice, and application
Giving clear, actionable feedback that improves performance
Personal action plans and next steps back at work
Discover how our courses enhance professionals’ effectiveness in their workplaces.
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