ProspenAfrica | Training and Consulting Services Provider

The Perfect Executive Personal Assistant Training

5 Day Training

Dates: 18 – 22 March | 06 – 10 May | 03 – 07 June 2024
Locations: Johannesburg, South Africa
Platform: Available In-Class / Online

Price: Available on Request

This is a Non-accredited Course

Course Introduction

This intensive 5-day course is designed to equip Executive Personal Assistants and similar roles with the necessary skills, knowledge, and insights to manage tasks efficiently and effectively within an organizational environment. The course will cover essential topics including minute taking, report writing, dashboard management, and supervisory skills, with practical case studies to ensure real-world application.

Course Objectives

Participants will be able to:

  • Enhance Professional Efficiency: Apply advanced organizational skills to manage executive tasks and responsibilities proficiently.

  • Effective Communication: Develop advanced communication skills for professional interactions and to manage stakeholder relations.

  • Advanced Report Writing & Minute Taking: Produce high-quality reports and accurately record meeting minutes with clarity and precision.

  • Dashboard Management: Effectively manage and create dashboards for monitoring tasks and projects.

  • Supervisory Skills: Develop leadership and supervisory skills to manage and lead teams effectively.

  • Time Management: Optimize personal and executive schedules for increased productivity.

  • Decision Making: Strengthen decision-making capabilities to contribute effectively to organizational goals.

Who should attend?

  • Executive Personal Assistants (EPAs)

  • Personal Assistants (PAs)

  • Secretaries

  • Administrative Assistants

  • Anyone aspiring to develop a career as an Executive or Personal Assistant.

Training methodology

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Day 1: Professional Efficiency & Communication

Module 1: Role and responsibilities of an Executive Personal Assistant.

Module 2:Effective Communication & Interpersonal Skills.

Module 3:Email & Telephone Etiquette.

Module 4:Stakeholder Management.

Day 2: Advanced Report Writing & Minute Taking

Module 5:Principles of Effective Writing.

Module 6:Minute Taking Techniques & Practice.

Module 7:Report Writing: Structure, Style, & Clarity.

Module 8:Practical Exercises & Case Studies on Report Writing and Minute Taking.

 Day 3: Dashboard Management

Module 9: Introduction to Dashboard Management.

Module 10:Creating and Managing Effective Dashboards.

Module 11:Leveraging Technology for Dashboard Management.

Module 12:Case Studies on Dashboard Management.

 Day 4: Supervisory Skills

Module 13:Introduction to Supervisory Skills.

Module 14:Leadership & Team Building.

Module 15:Conflict Resolution & Problem Solving.

Module 16:Performance Management & Feedback.

Day 5: Time Management & Decision Making

Module 17:Effective Time Management Strategies.

Module 18:Prioritization & Delegation.

Module 19:Decision-Making Models & Techniques.

Module 20:Case Studies on Decision Making and Time Management.

Case Studies:

  1. Report Writing & Minute Taking: Real-world scenarios requiring participants to draft reports and take minutes, evaluating the use of language, structure, and content relevance.

  1. Dashboard Management: Analysis of different organizational dashboards, evaluating effectiveness and learning the creation of intuitive dashboards.

  1. Supervisory Skills: Examination of leadership scenarios to develop conflict resolution, team-building, and performance management skills.

  1. Time Management & Decision Making: Exploration of real-world situations to apply time management strategies and decision-making techniques.

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