Trade Union Shop Steward and Leadership Training

5 Day Training

Dates: 18 – 22 November 2024 | 17 – 21 February 2025

Locations: Grayston Ridge Office Park, Sandton

Platform: Available In-Class / Online

Price: Available on request

Course Introduction

Empower your Trade Union Shop Stewards with our comprehensive 5-day course designed specifically for the South African workplace. This training program covers essential topics such as the Basic Conditions of Employment Act (BCEA), Collective Bargaining and CCMA processes, the Employment Equity Act (EEA), and Labour Relations Best Practices. Through a blend of expert-led sessions, practical exercises, and interactive case studies, participants will gain a deep understanding of their roles and responsibilities, enhancing their ability to advocate effectively for their members.

Prospen Africa’s Trade Union Shop Steward and Leadership Training course is ideal for current and aspiring Trade Union Shop Stewards, union representatives, and anyone involved in labour relations and workplace advocacy. Delivered in a dynamic and engaging manner, the program ensures that attendees are not only informed but also equipped with practical skills through role-playing, group discussions, and mock hearings. Join us to build a stronger, more knowledgeable, and effective representation for your union members.

Course Objectives

Upon completion of this Trade Union Shop Steward and Leadership Training, participants will be able to:

Examine the total process of Advanced Recruitment, Psychometric Analysis and Assessment techniques
Discuss at every stage potential outcomes and consequences when employing a variety of instruments /tools and techniques
Create a methodology to be well placed to successfully differentiate between the good and excellent candidate consistently
Explore the use of Psychometric Analysis, both Personality and General Ability instruments along with the benefits, challenges, and guidelines
The benefits of adopting an assessment-based process
Examine the benefits of object, rather than subjective data in the decision-making process
Develop sound reasoning for adopting certain approaches when considering multiple role
recruitment campaigns.

Who should attend?

Trade Union Shop Stewards

Current shop stewards
Aspiring shop steward

Union Representatives

Regional and national union officers
Union organizers

Trade Union Members

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Day 1: Introduction to Trade Unions and Basic Conditions of Employment Act (BCEA)

Introduction to Trade Unions in South Africa
- History and role of trade unions
- Rights and responsibilities of shop stewards
Overview of the Basic Conditions of Employment Act (BCEA)
- Purpose and scope of the BCEA
- Key provisions:
  - Working hours
  - Overtime
  - Leave entitlements
  - Termination of employment
Practical Application of BCEA
- Case studies and real-world examples
- Group discussions and Q&A session

Day 2: Collective Bargaining and Negotiation Skills

Understanding Collective Bargaining
- Definition and importance
- Legal framework in South Africa
The Collective Bargaining Process
- Stages of collective bargaining
- Preparing for negotiations

Effective Negotiation Skills
- Communication techniques
- Strategies and tactics in negotiations
- Handling conflicts during negotiations
Practical Exercises
- Role-playing negotiation scenarios
- Group feedback and analysis

Day 3: CCMA Processes and Dispute Resolution

Introduction to the CCMA (Commission for Conciliation, Mediation, and Arbitration)
- Role and functions of the CCMA
- When and how to approach the CCMA
CCMA Processes
- Conciliation
- Mediation
- Arbitration
Preparing for CCMA Hearings
- Documentation and evidence gathering
- Representing members effectively
Mock CCMA Hearing
- Simulated CCMA hearing with participants
- Feedback and discussion on the process

Day 4: Employment Equity Act (EEA)

Overview of the Employment Equity Act
- Objectives and key provisions
- Definitions of unfair discrimination and affirmative action
Implementing Employment Equity in the Workplace
- Employer and employee obligations
- Employment equity plans and reporting
Promoting Diversity and Inclusion
- Benefits of a diverse workplace
- Strategies to promote inclusion
Case Studies and Group Activities
- Analysing real-world scenarios
- Group discussions and presentations

Day 5: Labour Relations Best Practices for Trade Union Members

Best Practices in Labour Relations
- Building positive relationships with management
- Effective communication strategies
Handling Grievances and Disciplinary Actions
- Procedures for handling grievances
- Representing members in disciplinary hearings
Promoting a Safe and Healthy Workplace
- Occupational health and safety regulations
- Role of shop stewards in ensuring compliance