Dates: 18 – 22 November 2024 | 17 – 21 February 2025
Locations: Grayston Ridge Office Park, Sandton
Platform: Available In-Class / Online
Empower your Trade Union Shop Stewards with our comprehensive 5-day course designed specifically for the South African workplace. This training program covers essential topics such as the Basic Conditions of Employment Act (BCEA), Collective Bargaining and CCMA processes, the Employment Equity Act (EEA), and Labour Relations Best Practices. Through a blend of expert-led sessions, practical exercises, and interactive case studies, participants will gain a deep understanding of their roles and responsibilities, enhancing their ability to advocate effectively for their members.
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Prospen Africa’s Trade Union Shop Steward and Leadership Training course is ideal for current and aspiring Trade Union Shop Stewards, union representatives, and anyone involved in labour relations and workplace advocacy. Delivered in a dynamic and engaging manner, the program ensures that attendees are not only informed but also equipped with practical skills through role-playing, group discussions, and mock hearings. Join us to build a stronger, more knowledgeable, and effective representation for your union members.
Upon completion of this Trade Union Shop Steward and Leadership Training, participants will be able to:
Examine the total process of Advanced Recruitment, Psychometric Analysis and Assessment techniques
Discuss at every stage potential outcomes and consequences when employing a variety of instruments /tools and techniques
Create a methodology to be well placed to successfully differentiate between the good and excellent candidate consistently
Explore the use of Psychometric Analysis, both Personality and General Ability instruments along with the benefits, challenges, and guidelines
The benefits of adopting an assessment-based process
Examine the benefits of object, rather than subjective data in the decision-making process
Develop sound reasoning for adopting certain approaches when considering multiple role
recruitment campaigns.
Trade Union Shop Stewards
Current shop stewards
Aspiring shop steward
Union Representatives
Regional and national union officers
Union organizers
Trade Union Members
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Day 1: Introduction to Trade Unions and Basic Conditions of Employment Act (BCEA)
Introduction to Trade Unions in South Africa
History and role of trade unions
Rights and responsibilities of shop stewards
Overview of the Basic Conditions of Employment Act (BCEA)
Purpose and scope of the BCEA
Key provisions:
Working hours
Overtime
Leave entitlements
Termination of employment
Practical Application of BCEA
Case studies and real-world examples
Group discussions and Q&A session
Day 2: Collective Bargaining and Negotiation Skills
Understanding Collective Bargaining
Definition and importance
Legal framework in South Africa
The Collective Bargaining Process
Stages of collective bargaining
Preparing for negotiations
Effective Negotiation Skills
Communication techniques
Strategies and tactics in negotiations
Handling conflicts during negotiations
Practical Exercises
Role-playing negotiation scenarios
Group feedback and analysis
Day 3: CCMA Processes and Dispute Resolution
Introduction to the CCMA (Commission for Conciliation, Mediation, and Arbitration)
Role and functions of the CCMA
When and how to approach the CCMA
CCMA Processes
Conciliation
Mediation
Arbitration
Preparing for CCMA Hearings
Documentation and evidence gathering
Representing members effectively
Mock CCMA Hearing
Simulated CCMA hearing with participants
Feedback and discussion on the process
Day 4: Employment Equity Act (EEA)
Overview of the Employment Equity Act
Objectives and key provisions
Definitions of unfair discrimination and affirmative action
Implementing Employment Equity in the Workplace
Employer and employee obligations
Employment equity plans and reporting
Promoting Diversity and Inclusion
Benefits of a diverse workplace
Strategies to promote inclusion
Case Studies and Group Activities
Analysing real-world scenarios
Group discussions and presentations
Day 5: Labour Relations Best Practices for Trade Union Members
Best Practices in Labour Relations
Building positive relationships with management
Effective communication strategies
Handling Grievances and Disciplinary Actions
Procedures for handling grievances
Representing members in disciplinary hearings
Promoting a Safe and Healthy Workplace
Occupational health and safety regulations
Role of shop stewards in ensuring compliance