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Trade Union Shop Steward and Leadership Training

5 Day Training

Dates: Available on Request

Locations: Johannesburg, South Africa

Platform: Available In-Class / Online

Price: Available on request

Course Introduction

Empower your Trade Union Shop Stewards with our comprehensive 5-day course designed specifically for the South African workplace. This training program covers essential topics such as the Basic Conditions of Employment Act (BCEA), Collective Bargaining and CCMA processes, the Employment Equity Act (EEA), and Labour Relations Best Practices. Through a blend of expert-led sessions, practical exercises, and interactive case studies, participants will gain a deep understanding of their roles and responsibilities, enhancing their ability to advocate effectively for their members.

This course is ideal for current and aspiring Trade Union Shop Stewards, union representatives, and anyone involved in labour relations and workplace advocacy. Delivered in a dynamic and engaging manner, the program ensures that attendees are not only informed but also equipped with practical skills through role-playing, group discussions, and mock hearings. Join us to build a stronger, more knowledgeable, and effective representation for your union members.

Course Objectives

Upon completion of this Advanced Recruitment, Psychometric Analysis and Assessment Workshop, participants will be able to:

  • Examine the total process of Advanced Recruitment, Psychometric Analysis and Assessment techniques

  • Discuss at every stage potential outcomes and consequences when employing a variety of instruments /tools and techniques

  • Create a methodology to be well placed to successfully differentiate between the good and excellent candidate consistently

  • Explore the use of Psychometric Analysis, both Personality and General Ability instruments along with the benefits, challenges, and guidelines

  • The benefits of adopting an assessment-based process

  • Examine the benefits of object, rather than subjective data in the decision-making process

  • Develop sound reasoning for adopting certain approaches when considering multiple role

  • recruitment campaigns.

Who should attend?

Trade Union Shop Stewards

  • Current shop stewards

  • Aspiring shop steward

Union Representatives

  • Regional and national union officers

  • Union organizers

Trade Union Members

Human Resource (HR) Courses

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Day 1: Introduction to Trade Unions and Basic Conditions of Employment Act (BCEA)

  1. Introduction to Trade Unions in South Africa

    • History and role of trade unions

    • Rights and responsibilities of shop stewards

  2. Overview of the Basic Conditions of Employment Act (BCEA)

    • Purpose and scope of the BCEA

    • Key provisions:

      • Working hours

      • Overtime

      • Leave entitlements

      • Termination of employment

  3. Practical Application of BCEA

    • Case studies and real-world examples

    • Group discussions and Q&A session

Day 2: Collective Bargaining and Negotiation Skills

  1. Understanding Collective Bargaining

    • Definition and importance

    • Legal framework in South Africa

  2. The Collective Bargaining Process

    • Stages of collective bargaining

    • Preparing for negotiations

  1. Effective Negotiation Skills

    • Communication techniques

    • Strategies and tactics in negotiations

    • Handling conflicts during negotiations

  2. Practical Exercises

    • Role-playing negotiation scenarios

    • Group feedback and analysis

Day 3: CCMA Processes and Dispute Resolution

  1. Introduction to the CCMA (Commission for Conciliation, Mediation, and Arbitration)

    • Role and functions of the CCMA

    • When and how to approach the CCMA

  2. CCMA Processes

    • Conciliation

    • Mediation

    • Arbitration

  3. Preparing for CCMA Hearings

    • Documentation and evidence gathering

    • Representing members effectively

  4. Mock CCMA Hearing

    • Simulated CCMA hearing with participants

    • Feedback and discussion on the process

Day 4: Employment Equity Act (EEA)

  1. Overview of the Employment Equity Act

    • Objectives and key provisions

    • Definitions of unfair discrimination and affirmative action

  2. Implementing Employment Equity in the Workplace

    • Employer and employee obligations

    • Employment equity plans and reporting

  3. Promoting Diversity and Inclusion

    • Benefits of a diverse workplace

    • Strategies to promote inclusion

  4. Case Studies and Group Activities

    • Analysing real-world scenarios

    • Group discussions and presentations

Day 5: Labour Relations Best Practices for Trade Union Members

  1. Best Practices in Labour Relations

    • Building positive relationships with management

    • Effective communication strategies

  2. Handling Grievances and Disciplinary Actions

    • Procedures for handling grievances

    • Representing members in disciplinary hearings

  3. Promoting a Safe and Healthy Workplace

    • Occupational health and safety regulations

    • Role of shop stewards in ensuring compliance

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