| Date | Venue | Duration | |
|---|---|---|---|
| 05 - 07 August 2026 | Sandton | 3 Days | |
| 14 - 16 October 2026 | Durban | 3 Days |
This comprehensive Advanced Emotional Intelligence training course empowers managers, leaders, and employees to foster an environment of trust and psychological safety in the workplace. Participants will gain deep insights into the foundations and practical applications of emotional intelligence (EI), learning how to leverage EI to strengthen relationships, drive team collaboration, and facilitate positive organizational change.
Through interactive learning, practical exercises, and real-world case studies, delegates will explore the psychology behind trust-building, discover strategies to overcome barriers, and develop the empathy and interpersonal acumen required to transform workplace dynamics. This course is essential for anyone seeking to build stronger teams, lead with authenticity, and create a thriving, high-performance culture.
By the end of this Advanced Emotional Intelligence course, participants will be able to:
Apply emotional intelligence to understand and navigate the stages of trust-building in professional relationships.
Leverage trust to enhance workplace collaboration and develop high-impact relationships.
Recognize and overcome obstacles to building trust within teams and across the organization.
Adapt communication styles to accommodate diverse personalities and working styles.
Cultivate empathy to better understand and support colleagues, boosting trust and psychological safety.
Build, sustain, and expand trust as a leader for improved team engagement and organizational results.
This Advanced Emotional Intelligence course is ideal for:
Directors and Senior Executives
Managers and Supervisors
Team Leaders
High-potential employees and future leaders
Anyone aiming to strengthen their emotional intelligence and build trust within their teams
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Module 1: Foundations of Emotional Intelligence
Defining emotional intelligence: EQ vs. IQ
The role of perception in EI
Understanding emotional needs and drivers
Managing emotional conflicts
Building emotionally intelligent teams
Module 2: Developing Advanced EI Skills
Enhancing intrapersonal and interpersonal skills
Assessing your own emotional intelligence
Exploring how the mind works under pressure
Embracing creativity and openness to new ideas
Cultivating innovative leadership
Module 3: The Psychology of Trust
Defining trust in the workplace
The Three C’s of Trust: Competence, Character, Caring
Interpersonal skills for trust-building
Understanding personality styles and dynamics
Driving team performance through trust
Fostering innovative, trust-based teamwork
Module 4: Intrapersonal Skills for Trust-Building
Leveraging self-awareness for personal growth
Adapting communication styles for diverse audiences
Managing negative emotions, distress, and anxiety
Strengthening integrity and personal accountability
Exploring intrinsic motivation
Module 5: Interpersonal Mastery and Action Planning
Expanding and sustaining trust in your team
Practical steps to build and maintain trust
Practicing accountability and keeping commitments
Trust-building as a leadership imperative
Crafting a personal action plan for ongoing development
Discover how our courses enhance professionals’ effectiveness in their workplaces.
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