| Date | Venue | Duration | |
|---|---|---|---|
| 17 December 2026 | Live/Online | 1 Day |
Please note: This is not a final registration, one of our team members will contact you shortly to finalise your registration.
Discover strategies to transform your interactions with difficult people from conflicts to cooperative relationships. Workplace conflict remains on the rise, driven by hybrid working, generational differences and increased pressure on teams, making the ability to manage difficult behaviour constructively more valuable than ever. This Prospen Africa Winning with Difficult People workshop will provide tools for understanding, managing, and influencing challenging behaviour effectively at the workplace.
Participants will learn to:
This Winning with Difficult People workshop is ideal for Managers, Supervisors, and Executives across all sectors who encounter challenging behaviour in their teams or among colleagues.
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Discover how our courses enhance professionals’ effectiveness in their workplaces.
The training facilitator started the training with a quote that captivated my attention from the start. The way he spoke and the examples he used were very important to me in general and in the training. The training was set in a way that I could understand the key points of effective Report Writing. The training was of such etiquette that anyone would be able to understand and implement what was learned. Thank you, Rock - Your course was amazing and your style for training is next level.
Learn practical strategies for dealing with difficult people, covering communication, emotional intelligence, conflict management, boundaries, relationship building, and effective workplace interactions.
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