QUAL ID: 50081, NQF Level 4 with 160 Credits
This Qualification can be customized to fit your requirements/schedule
| Date | Venue | Duration | |
|---|---|---|---|
| 12 October 2026 - 12 October 2027 | Sandton | 14 Months |
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The purpose of the qualification is to enable qualifying learners to apply leadership competencies to ensure service excellence.
Learners will develop competencies to utilise leadership skills to enhance service delivery in a specific sector or context. Individual learners will benefit through enhancing their personal competencies, knowledge and skills so as to be able to complete tasks required in their employment contracts and by legislation, relating to:
Applying emotional intelligence in a leadership context.
Motivating self and others.
Applying leadership to relationship management.
Applying visionary thinking skills in leadership problem-solving contexts.
Developing service culture of a specific sector.
12 Months
Councillors
Leaders
Municipal managers in local government
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Module 1: Communication
Module 2: Financial Skills for managers
Module 3: Financial Skills for managers
Module 4: Project Management
Module 5: Human Resources Skills for managers
Module 6: Legal Skills for managers
Module 7: Management essential
Module 8: Service delivery Excellence
Module 9: Long term planning
Module 9: Applied leadership
| SKILLS PROGRAMME | LEARNING UNIT | CREDITS | ||
|---|---|---|---|---|
| MODULES | M1 | 8968 | Accommodate audience and context needs in oral communication | 5 |
| 8972 | Interpret a variety of literary texts | 5 | ||
| 8969 | Interpret and use information from texts | 5 | ||
| 8970 | Write texts for a range of communicative contexts | 5 | ||
| 8974 | Engage in sustained oral communication and evaluate spoken texts | 5 | ||
| 8975 | Read analyse and respond to a variety of texts | 5 | ||
| 12153 | Use the writing process to compose texts required in the business environment | 5 | ||
| 8976 | Write for a wide range of contexts | 5 | ||
| 120394 | Apply communication principles, strategies and processes in a leadership role | 6 | ||
| M2 | 9015 | Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems | 6 | |
| 9016 | Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts | 4 | ||
| 7468 | Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues | 6 | ||
| M3 | 113960 | Demonstrate and apply knowledge of the ethical standards in the Public Sector | 4 | |
| 113955 | Apply the Batho Pele principles to own work role and context | 4 | ||
| M4 | 10140 | Apply a range of project management tools | 8 | |
| 14534 | Apply knowledge of community issues to developmental projects | 4 | ||
| 10146 | Supervise a project team of a developmental project to deliver objectives | 14 | ||
| M5 | 120389 | Explain and apply the concept, principles and theories of motivation in a leadership context | 6 | |
| 114226 | Interpret and manage conflicts in the workplace | 8 | ||
| M6 | 120393 | Explain and apply legislation and policies applicable to leadership in a specific sector or context | 10 | |
| M7 | 120300 | Analyse leadership and related theories in a work context | 8 | |
| 14667 | Describe and apply the management functions of an organisation | 10 | ||
| M8 | 120390 | Develop and apply a service culture to a leadership role | 8 | |
| M9 | 120311 | Apply visionary leadership to develop strategy | 10 | |
| 114585 | Plan strategically to improve business performance | 4 | ||
| M10 | 120391 | Apply leadership skills to relationship management | 8 | |
| 120392 | Apply the concept and principles of knowledge management to leadership | 8 | ||
| 120305 | Analyse the role that emotional intelligence plays in leadership | 8 | ||
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