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Generic Management – F.E.T.C

12 Months Accredited Training

Unit Standard: 57712 LP 58344 , NQF Level 4 with 150 Credits

Dates: TBC

Locations: Johannesburg, South Africa

Platform: Available In-Class

Price: Available on Request

Course Introduction

This qualification is intended for junior managers of small organisations, junior managers of business units in medium and large organisations, or those aspiring to these positions. Junior managers include team leaders, supervisors, foremen and section heads.


This qualification lays the foundation for the development of management qualifications across various sectors and industries. It specifically develops management competencies required by learners in any occupation, particularly those who are currently operating as junior managers. The qualification introduces key terms, rules, concepts, principles, and practices of management that will enable learners to be informed managers in any occupation. It has also been developed to enable managers or prospective managers to access higher education and provide flexible access to life-long learning.


Entry Requirements:

  • Communication at NQF Level 3.

  • Mathematical Literacy at NQF Level 3

  • Computer Literacy at NQF Level 3.

Course Objectives


  • Develop plans to achieve defined objectives.


  • Organise resources in accordance with developed plan.


  • Lead a team to work co-operatively to achieve objectives.


  • Monitor performance to ensure compliance to a developed plan.


  • Make decisions based on a code of ethics.

Who should attend?

Junior managers include team leaders, supervisors, foremen and section heads.

Training methodology

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.


  • Module 1: Planning and Goal Setting

  • Module 2: Time Management

  • Module 3: Team Building

  • Module 4: Leadership

  • Module 5: Meeting Skills

  • Module 6: Budgeting

  • Module 7: Customer Service

  • Module 8: Problem Solving

  • Module 9: Administration Management

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