OC: Safety, Health & Quality Practitioner

Further Education and Training Certificate: Business Administration Services

SAQA QUAL ID: 61595, NQF Level 4 with 140 Credits

This Qualification can be customized to fit your requirements/schedule

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Platform:
Online
In-class
Services Seta Accredited Training Provider – Prospen Africa
Date Venue Duration
Available on Request Available on Request 12 Months

Course Introduction

The Core Component of the Further Education and Training Certificate: Business Administration Services Qualification offers the learner knowledge and skills in the Management of Records, Comprehension of written and verbal texts, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self-Management and Self Development as well as Project Teamwork and Business Policies and Procedures. Learners that obtain the qualification will be able to specialize in areas such as Reception, Executive Administration, Financial Literacy, Relationship Management, Legal Knowledge, Communication, Project Administration and Support, Call Centre Administration

and Human Resources.

Entry Requirements

  • Communication at NQF level 3

  • Mathematical Literacy at NQF level 3

  • Computer Literacy at NQF Level 3

  • Grade 12 as an Advantage for CAT purposes

Course Duration

12 Months Accredited Qualification

Course Objectives

  • Gain knowledge of the procedures for stock and fixed asset control

  • Understand Administrative systems together with other employees

  • Improve organizational effectiveness

  • Present information that is routinely and regularly required, as well as specific information that is requested from time-to-time.

  • Manage service providers

  • Be an effective employee in the administrative section of an organization

  • Be aware of how fraud can be present in an office environment and assisting in its control

  • Display Cultural awareness in dealing with customers and colleagues and utilizing the differences in a positive way to enhance the effectiveness and image of the organization

  • Identify and solve work related problems together with others in the section

  • Apply efficient time management processes, procedures, and techniques

  • Be an effective member of a team

  • Become a knowledge worker

Who should attend?

This Further Education and Training Certificate: Business Administration Services Qualification is for any individual who is or wishes to be involved in the Administration function within any industry, or non-commercial venture/organization.

Prospen Africa ETDP Seta Qualifications

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Modules

  • Module 1: Personal Effectiveness

  • Module 2: Second Language Communication

  • Module 3: Business Communication

  • Module 4: Mathematical Literacy

  • Module 5: Financial Management

  • Module 6: Develop and manage administrative functions

  • Module 7: Managing Service Providers

  • Module 8: Working in teams

In addition to successfully completing the qualification listed above, a Final Integrated Summative Assessment (FISA) is required for the Qualification. All learners gain entrance to the Final Integrated Supervised Assessment by successfully completing all formal and summative assessments conducted by the SDP.

Enquire for a detailed overview of the modules

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FAQs –Further Education and Training Certificate: Business Administration Services

Find answers about the Basic First Aid Responder course, including entry requirements, certification, course content, practical skills, and how to register.

What is covered in the Business Administration Services qualification?
This program covers essential administrative management, office communication, documentation processing, information management, financial administration support, and customer service delivery within modern corporate environments.
Who should enroll in Business Administration Services training?
This course is ideal for administrative assistants, office managers, receptionists, executive secretaries, administrative support personnel, and professionals aiming to enhance their organizational efficiency.
Does this qualification comply with national standards?
Yes. The curriculum is structured in accordance with recognized national qualifications and SETA accreditation requirements to ensure industry-aligned workplace competence.
What learning delivery options are available for this course?
We offer interactive classroom masterclasses, live virtual online learning, and customized on-site corporate training tailored to your company's operational administrative requirements.
Do participants receive an accredited certificate upon completion?
Yes. Delegates who successfully fulfill all assessment requirements and Portfolio of Evidence (PoE) submission receive an accredited certificate issued alongside Prospen Africa certification.
How can I register or request a detailed course prospectus?
You can register directly online through the course page, download the syllabus, or contact our admissions team via email at info@prospen.co.za or WhatsApp.

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