A person acquiring this National Certificate: Generic Management qualification will be able to manage first line managers in an organisational entity. First line managers may include team leaders, supervisors, junior managers, section heads and foremen. The focus of this qualification is to enable learners to develop competence in a range of knowledge, skills, attitudes and values
Entry Requirements
Communication at NQF level 3
Mathematical Literacy at NQF level 3
Computer Literacy at NQF Level 3
Grade 12 as an Advantage for CAT purposes
Course Duration
12 Months Accredited Qualification
Course Objectives
Initiate, develop, implement, and evaluate operational strategies, projects and action plans so as to improve the effectiveness of the unit.
Monitor and measure performance and apply continuous or innovative improvement interventions in the unit.
Lead and manage a team of first line managers to enhance individual, team, and unit effectiveness.
Build relationships with superiors and with stakeholders across the value chain.
Apply the principles of risk, financial and knowledge management, and business ethics within internal and external regulatory frameworks.
Enhance the development of teams and team members.
Who should attend?
This National Certificate: Generic ManagementQualification is for any individual who is or wishes to be involved in the Administration function within any industry, or non-commercial venture/organization.
Training Methodology
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content. – Course Material: Access well-crafted supporting resources. – Group Work: Collaborate on discussions and case studies for practical insights. – Workshops & Role-Play: Participate in immersive, scenario-based activities. – Practical Application: Focus on applying theoretical knowledge in real situations. – Post-Training Support: Receive extensive support after training for skill implementation.
Modules
Module 1: Business Ethics and Communication
Module 2: Developing and Managing Effective Work Relationships
Module 3: Monitoring, optimising performance and Empowering Team Members
Discover how our courses enhance professionals’ effectiveness in their workplaces.
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FAQs –National Certificate: Generic Management
Find answers about the Basic First Aid Responder course, including entry requirements, certification, course content, practical skills, and how to register.
What topic areas are covered in the National Certificate in Generic Management?
This advanced leadership program covers operational planning, strategic management, team leadership, financial management and budgeting, change management, workplace performance management, and organizational communication strategies.
Who should enroll in the National Certificate in Generic Management?
This qualification is tailored for middle managers, department heads, operational leaders, senior supervisors, and high-potential professionals preparing to transition into strategic leadership roles within their organization.
Is this management qualification nationally accredited?
Yes. The curriculum aligns with the NQF Level 5 National Certificate in Generic Management framework and SETA accreditation standards, providing formal statutory recognition and career mobility across industries.
What learning delivery options are available for this qualification?
We offer interactive classroom-based masterclasses in major commercial centers, live virtual interactive sessions, and fully customized on-site corporate training structured around your company's strategic goals.
Do delegates receive a recognized certificate upon completion?
Yes. Candidates who successfully fulfill all assessment requirements and submit a qualified Portfolio of Evidence (PoE) earn a national qualification certificate alongside an official Certificate of Completion from Prospen Africa.
How can I register or request a detailed course syllabus?
You can register directly online through the course page, download the comprehensive program prospectus, or contact our admissions team via email at info@prospen.co.za or WhatsApp.