National Certificate: Generic Management: SAQA ID 59201 LP 60269 NQF L5

12 Months Accredited Qualification

SAQA QUAL ID: 59201 LP 60269, NQF Level 5 with 162 Credits

This Qualification can be customized to fit your requirements/schedule
Platform: Face to face and Online
Our Location: Grayston Ridge Office Park, Sandton

Price: Available on Request

Course Introduction

A person acquiring this National Certificate: Generic Management qualification will be able to manage first line managers in an organisational entity. First line managers may include team leaders, supervisors, junior managers, section heads and foremen. The focus of this qualification is to enable learners to develop competence in a range of knowledge, skills, attitudes and values

Entry Requirements:

Communication at NQF level 3
Mathematical Literacy at NQF level 3
Computer Literacy at NQF Level 3
Grade 12 as an Advantage for CAT purposes

Course Objectives

Initiate, develop, implement, and evaluate operational strategies, projects and action plans so as to improve the effectiveness of the unit.
Monitor and measure performance and apply continuous or innovative improvement interventions in the unit.
Lead and manage a team of first line managers to enhance individual, team, and unit effectiveness.
Build relationships with superiors and with stakeholders across the value chain.
Apply the principles of risk, financial and knowledge management, and business ethics within internal and external regulatory frameworks.
Enhance the development of teams and team members.

Who should attend?

This National Certificate: Generic Management Qualification is for any individual who is or wishes to be involved in the Administration function within any industry, or non-commercial venture/organization.

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Modules Covered

Module 1: Business Ethics and Communication

Outcome	US ID	US Title	NQF L	Credits	No.Of Days
Elective	252024	Apply the principles of ethics to improve organizational culture	5	6	8
Elective	15219	Develop & implement a strategy and action plans for a team, department, or division	5	4	8
Fundamental	12433	Use communication techniques effectively	5	8	8
Core	252044	Apply the principles of knowledge management	5	6	8
Elective	252024	Evaluate current practices against best practice	5	4	8

Module 2: Developing and Managing Effective Work Relationships

Outcome	US ID	US Title	NQF L	Credits	No.Of Days
Core	252027	Devise & apply strategies to establish & maintain workplace relationships	5	6	8
Core	252043	Manage a diverse work force to add value	5	6	8
Elective	12140	Recruit and select candidates to fill defined positions	5	9	8
Core	252035	Select and coach first line managers	4	8	8

Module 3: Monitoring, optimising performance and Empowering Team Members

Outcome	US ID	US Title	NQF L	Credits	No.Of Days
Core	252037	Build teams to achieve goals and objectives	5	6	8
Elective	15224	Empower team members through recognizing strengths, encouraging participation in decision making and delegating tasks	5	4	8
Core	252034	Monitor and evaluate team members against performance standards	5	8	8
Core	252029	Lead people development and talent management	5	8	8

Module 4: Conflict Resolution & Leadership

Outcome	US ID	US Title	NQF L	Credits	No.Of Days
Elective	114226	Interpret and manage conflicts within the workplace	5	8	5
Fundamental	120300	Analyse leadership and related theories in a work context	5	8	5
Elective	117853	Conduct negotiations to deal with conflict situations	5	8	5

Module 5: Risk and financial Management

Outcome	US ID	US Title	NQF L	Credits	No.Of Days
Core	252025	Monitor, assess and manage risk	5	8	5
Fundamental	252040	Manage the finances of a unit	5	8	5
Fundamental	252036	Apply mathematical analysis to economic and financial information	5	6	5

Module 6: Strategic Change Management

Outcome	US ID	US Title	NQF L	Credits	No.Of Days
Core	252021	Formulate recommendations for a change process	5	8	10
Core	252032	Develop, implement, and evaluate an operational plan	5	8	10
Core	252020	Create and manage an environment that promotes innovation	5	6	10
Fundamental	252026	Apply a systems approach to decision making	5	6	10
Fundamental	252022	Develop, implement, and evaluate a project plan	5	8	10