ProspenAfrica | Training and Consulting Services Provider

Microsoft Teams for End-Users

2 Day Training

Dates: 16 – 17 May | 31 July – 01 August 2024
Locations: Johannesburg, South Africa
Platform: Available In-Class / Online

Price: Available on Request

Non-Accredited Course

Course Introduction

Prospen Microsoft Teams is perfect for departments and organizations from virtually any size business who are looking to work closely while sharing and collaborating on information and deliverables. Microsoft Teams includes meetings, group conversations, video chat, file-sharing, co-authoring, SharePoint connection, and it can also be used to link to many other Office 365 apps. This Microsoft Teams for End-Users training program is designed to familiarize end-users with the functionalities of Microsoft Teams, enabling them to effectively collaborate, communicate, and streamline work processes using this powerful collaboration platform.

Course Objectives

  • Familiarization: Introduce users to the Microsoft Teams interface and basic functionalities.

  • Effective Communication: Enable users to communicate efficiently using chat, calls, and meetings.

  • Collaboration Proficiency: Empower users to collaborate, share files, and work effectively within Teams.

  • Productivity Enhancement: Introduce integration with apps and tools for increased productivity.

  • Customization and Settings: Ensure users can personalize their Teams experience and manage settings effectively.

Who should attend?

Office Professionals:

  • Administrative Staff: Those responsible for office coordination, data entry, and document management.

  • Executive Assistants: Individuals supporting executives in communication and administrative tasks.

  • Office Managers: Professionals overseeing office operations and team coordination.

Team Members and Project Collaborators:

  • Project Managers: Professionals leading or participating in project teams, seeking effective collaboration.

  • Team Members: Individuals working within project groups or teams requiring seamless communication.

  • Remote Workers: Employees working remotely or in dispersed teams, relying on virtual collaboration tools.

Educational and Non-Profit Sectors:

  • Educators and Students: Teachers, students, and educational staff using Teams for virtual classrooms or educational purposes.

  • Non-Profit Organizations: Staff members in non-profit organizations using Teams for coordination and communication.

Small Business Owners and Entrepreneurs:

  • Small Business Owners: Entrepreneurs or small business owners seeking efficient communication and collaboration tools for their teams.

  • Freelancers and Independent Consultants: Individuals managing their work and collaborating with clients or remote teams.

Training methodology

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Introduction to Microsoft Teams:

Session 1: Understanding Microsoft Teams

  • Overview of Teams interface, channels, chats, and basic functionalities.

Session 2: Navigating Teams

  • Navigation tips, accessing different features, and personalizing the Teams workspace.

Communication in Teams:

Session 3: Chatting and Messaging

  • Utilizing chat features, emojis, gifs, and attachments for effective communication

Session 4: Calls and Meetings

  • Making and receiving calls, scheduling meetings, and conducting video conferences.

Collaboration and File Sharing:

Session 5: Working in Teams and Channels

  • Understanding team collaboration, channel management, and using @mentions.

Session 6: File Sharing and Collaboration

  • Uploading, sharing, editing documents, and collaborating on files within Teams.

Integration and Productivity Tools:

Session 7: Integrating Apps and Tools

  • Adding apps, integrating external tools, and maximizing productivity within Teams.

Session 8: Managing Notifications and Settings

  • Configuring notification preferences, managing privacy settings, and accessing help resources.

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