Microsoft Teams Intermediate Training

Microsoft Teams Intermediate Training

Deepen your Microsoft Teams expertise. This intermediate course covers advanced features, team management, collaboration tools, customization, and seamless integration with SharePoint and OneDrive for enhanced productivity.

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Platform:
Online
In-class
Date Venue Duration
13 October 2026 Live/Online 1 Day
10 December 2026 Live/Online 1 Day

Course Introduction

This intermediate Microsoft Teams Intermediate Training course is designed for users who are already familiar with the basics of Microsoft Teams and wish to deepen their expertise. The program provides in-depth guidance on advanced features, team management, collaboration tools, customization, meeting administration, and integration with SharePoint and OneDrive. This course is ideal for lead users, department champions, or those supporting Teams adoption and rollout within their organizations.

Course Objectives

By the end of this Microsoft Teams Intermediate Training course, participants will be able to:

  • Confidently manage Teams, channels, and permissions

  • Optimize collaboration and communication with advanced Teams features

  • Customize the Teams environment for productivity

  • Effectively integrate and leverage SharePoint and OneDrive within Teams

Who should attend?

This Microsoft Teams Intermediate Training course is suitable for:

  • Power users of Microsoft Teams

  • Departmental or team leads

  • IT support staff assisting with Teams implementation

  • Users supporting or managing a transition to Teams

Prerequisites

  • Basic proficiency in Windows and Microsoft Office

  • Prior experience using Microsoft Teams introduction

Environmental, Social and Governance (ESG) Training

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Module 1: Microsoft Teams Overview

  • Best practices for Teams usage

  • Accessing Teams (web, desktop, and mobile)

Module 2: Navigating the Teams Interface

  • Customizing the navigation bar and adding/removing apps

  • Configuring desktop settings and notifications

  • Managing and organizing teams and channels (show/hide, pin, reorder)

Module 3: Team Management

  • Creating and joining teams

  • Managing team members and permissions

  • Editing team settings, privacy, and details

  • Leaving or deleting teams

Module 4: Channel Management

  • Creating, editing, and deleting channels

  • Channel notifications and pinning

  • Organizing channels for efficient collaboration

Module 5: Posts and Communication in Teams

  • Communicating using the Posts tab

  • Announcements and important messages

  • Cross-channel posting

  • Managing notifications and tags in conversations

Module 6: File Collaboration in Teams

  • Adding and sharing files in conversations

  • Real-time co-authoring and editing documents

  • Using comments and conversations within documents

  • Managing version history

  • Sharing files with external users securely

Module 7: Customizing the Team Environment

  • Adding and managing channel calendars

  • Integrating Planner, OneNote, websites, and other connectors

Module 8: Meetings and Appointments

  • Navigating the Teams calendar

  • Scheduling and managing channel/team meetings

  • Meeting controls: recording, device settings, sharing screens, and more

  • Inviting internal and external participants

Module 9: Advanced Chat and Communication

  • Managing recent and pinned chats

  • Organizing contacts and groups

  • Using chat features: urgent messages, read receipts, attachments, and scheduling meetings from chat

  • Collaborating on documents directly within chat

  • Viewing organizational structure and colleague activity

  • Escalating chats to meetings and customizing chat settings

Module 10: Exploring Additional Teams Features

  • Using the Activity tab: tracking activities, filtering notifications

  • Files tab: recent files, Teams files, downloads, and adding cloud storage

  • Accessing apps via the “…” menu: Planner, OneNote, and more

Module 11: OneDrive Integration

  • Overview of OneDrive for Business

  • Configuring OneDrive settings and synchronization

  • Moving/copying documents between OneDrive and Teams

  • Requesting files and folder management

  • Accessing and sharing documents through desktop applications

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FAQs – Microsoft Teams Intermediate Training

Find answers about course content, certification, registration, and AI skills for executive assistants.

What is the primary objective of the Microsoft Teams Intermediate course?
This course serves as the bridge between basic communication and advanced workspace optimization. It aims to help daily users move beyond simple text chats and basic video calls to build organized channel structures, master co-authoring tools, utilize built-in productivity apps, and maintain a highly organized workspace.
Who should attend this intermediate-level Microsoft Teams training?
This program is designed for active Teams users who feel comfortable with the absolute basics (like joining a meeting or sending a direct message) but want to learn how to better manage complex project communication, collaborate on live documents, and coordinate small team initiatives within the platform.
What specific collaboration and productivity features are covered?
The training focuses on mid-level features that make day-to-day team coordination smoother:
  • Optimized Channel Structure: Deciding when to create public vs. private channels, managing channel notifications, and pinning important messages or files.
  • Co-Authoring & Document Collaboration: Collaborating on Word, Excel, or PowerPoint documents simultaneously inside the Teams app without version conflicts.
  • Integrating Core MS 365 Apps: Adding and utilizing task tracking via Microsoft Planner (Tasks by Planner), capturing meeting logs in OneNote, and sharing Forms/polls directly in channels.
  • Meeting Best Practices: Managing interactive meeting options, utilizing meeting notes, using the whiteboard, and working with breakout rooms.
How long is this course and how is it delivered?
This is a highly interactive, practical short course. It is delivered globally via live online classrooms led by Microsoft-certified facilitators, and as an in-person, hands-on workshop at modern corporate venues throughout major business hubs in South Africa.
Can Prospen customize this training to match our current Microsoft 365 setup?
Yes. Since intermediate features depend heavily on what is enabled in your specific environment, Prospen can tailor the syllabus to only focus on the specific apps (like Planner, OneNote, or SharePoint) that your IT department has approved and configured for your company.
What certification and resources are provided upon completion?
Delegates who complete the course will receive an official Prospen Africa Certificate of Completion. In addition, you will be provided with an intermediate resource toolkit including quick-step "cheat sheets" for keyboard shortcuts, a guide on structuring clean channels, and post-course email advisory support.

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