QUAL ID: 50060 | NQF Level 5 | 141 Credits
This Qualification can be customized to fit your requirements/schedule
| Date | Venue | Duration | |
|---|---|---|---|
| 17 August 2026 - 17 August 2027 | Sandton, Gauteng | 12 Months |
Please note: This is not a final registration, one of our team members will contact you shortly to finalise your registration.
The purpose of the NQF level 5 Public Administration qualification is to provide a structured programme for public officials that work with senior management officials so as to provide support to strategic leadership and management needed to transform all spheres of government. The need for well-qualified efficient, client-oriented public officials is therefore identified as a priority in all the three spheres of government. The National Certificate in Public Administration (NQF Level 5) is aimed at practitioners working in the public sector. It is a qualification in a career pathway towards an accomplished public administration and management specialist.
The National Certificate in Public Administration consists of Exit Level Outcomes covering service delivery, knowledge management, formulation of public sector policies, risk management, applying the public sector legislative framework, managing people, leadership, financial administration, project management and information technology for the public sector. The competencies covered in the proposed unit standards encapsulate the competencies required by public officials working at the operational level.
12 Days
Public Administration
Accounting
Public Financial Management
Municipal Financial Administration/Management
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Module 1: Manage service delivery improvement and employ client service delivery techniques.
Module 2: Manage and lead human resources in the workplace
Module 3: Apply the principles of knowledge management to public sector administration.
Module 4: Plan strategically to improve business performance
Module 5: Apply South African legislation and policy affecting public administration.
Module 6: Apply the principles of risk management to manage risk situations in the public sector.
Module 7: Design, formulate public sector policies and regulations.
| SKILLS PROGRAMME | LEARNING UNIT | CREDITS | ||
|---|---|---|---|---|
| MODULES | M1 | 120310 | Apply client service techniques to improve service delivery | 6 |
| 120306 | Manage service delivery improvement | 8 | ||
| M2 | 15237 | Build teams to meet set goals and objectives | 3 | |
| 114226 | Interpret and manage conflicts within the workplace | 8 | ||
| 116928 | Manage diversity in the workplace | 14 | ||
| 119336 | Manage the development and performance of human capital in the public sector | 12 | ||
| M3 | 115405 | Apply principles of knowledge management to organisational transformation | 10 | |
| 119332 | Manage and develop oneself in the public sector work environment | 10 | ||
| 120305 | Analyse the role that emotional intelligence plays in leadership | 8 | ||
| 15222 | Promote a learning culture in an organisation | 3 | ||
| M4 | 15216 | Create opportunities for innovation and lead projects to meet innovative ideas | 4 | |
| 120304 | Analyse, interpret and communicate information | 9 | ||
| M5 | 120307 | Apply South African legislation and policy affecting public administration | 10 | |
| 120301 | Formulate and evaluate public sector policies and regulations | 8 | ||
| 119342 | Apply knowledge of ethical principles, standards and professional conduct in public sector management and administration | 8 | ||
| M6 | 120303 | Apply principles of risk management | 8 | |
| 120360 | Demonstrate understanding of financial and accounting principles for public entities | 12 | ||
| M7 | 11273 | Apply Fundamental Concepts of Supply Chain Management Optimisation | 8 | |
| 115196 | Establish, implement and control procurement processes | 12 | ||
| 10142 | Fulfil procurement activities and supervise procurement administration | 8 | ||
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