Advanced Emotional Intelligence

Advanced Emotional Intelligence Training

Elevate Your Leadership: Mastering Advanced Emotional Intelligence for Greater Impact and Team Success

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Platform:
Online
In-class
Revised and Updated: 03 November 2026
Date Venue Duration
25 - 27 November 2026 Sandton, Gauteng 3 Days
17 - 19 March 2027 Sandton, Gauteng 3 Days
21 - 23 June 2027 Sandton, Gauteng 3 Days
15 - 17 September 2027 Sandton, Gauteng 3 Days
08 - 10 December 2027 Sandton, Gauteng 3 Days

Course Introduction

This comprehensive Advanced Emotional Intelligence training course empowers managers, leaders, and employees to foster an environment of trust and psychological safety in the workplace. Participants will gain deep insights into the foundations and practical applications of emotional intelligence (EI), learning how to leverage EI to strengthen relationships, drive team collaboration, and facilitate positive organizational change.

 

Through interactive learning, practical exercises, and real-world case studies, delegates will explore the psychology behind trust-building, discover strategies to overcome barriers, and develop the empathy and interpersonal acumen required to transform workplace dynamics. This Advanced Emotional Intelligence Training course is essential for anyone seeking to build stronger teams, lead with authenticity, and create a thriving, high-performance culture.

Course Objectives

By the end of this Advanced Emotional Intelligence course, participants will be able to:

  • Apply emotional intelligence to understand and navigate the stages of trust-building in professional relationships.

  • Leverage trust to enhance workplace collaboration and develop high-impact relationships.

  • Recognize and overcome obstacles to building trust within teams and across the organization.

  • Adapt communication styles to accommodate diverse personalities and working styles.

  • Cultivate empathy to better understand and support colleagues, boosting trust and psychological safety.

  • Build, sustain, and expand trust as a leader for improved team engagement and organizational results.

Who should attend?

This Advanced Emotional Intelligence Training course is ideal for:

  • Directors and Senior Executives

  • Managers and Supervisors

  • Team Leaders

  • High-potential employees and future leaders

  • Anyone aiming to strengthen their emotional intelligence and build trust within their teams

Soft Skills Courses

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Module 1: Foundations of Emotional Intelligence
  • Defining emotional intelligence: EQ vs. IQ
  • The role of perception in EI
  • Understanding emotional needs and drivers
  • Managing emotional conflicts
  • Building emotionally intelligent teams
Module 2: Developing Advanced EI Skills
  • Enhancing intrapersonal and interpersonal skills
  • Assessing your own emotional intelligence
  • Exploring how the mind works under pressure
  • Embracing creativity and openness to new ideas
  • Cultivating innovative leadership
Module 3: The Psychology of Trust
  • Defining trust in the workplace
  • The Three C’s of Trust: Competence, Character, Caring
  • Interpersonal skills for trust-building
  • Understanding personality styles and dynamics
  • Driving team performance through trust
  • Fostering innovative, trust-based teamwork
Module 4: Intrapersonal Skills for Trust-Building
  • Leveraging self-awareness for personal growth
  • Adapting communication styles for diverse audiences
  • Managing negative emotions, distress, and anxiety
  • Strengthening integrity and personal accountability
  • Exploring intrinsic motivation
Module 5: Interpersonal Mastery and Action Planning
  • Expanding and sustaining trust in your team
  • Practical steps to build and maintain trust
  • Practicing accountability and keeping commitments
  • Trust-building as a leadership imperative
  • Crafting a personal action plan for ongoing development

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Success Stories

Discover how our courses enhance professionals’ effectiveness in their workplaces.

Northam Booysendal

Advanced Business and Report writing skills Training

The training facilitator started the training with a quote that captivated my attention from the start. The way he spoke and the examples he used were very important to me in general and in the training. The training was set in a way that I could understand the key points of effective Report Writing. The training was of such etiquette that anyone would be able to understand and implement what was learned. Thank you, Rock - Your course was amazing and your style for training is next level.

Dwarsrivier Chrome

Anger management

The training was good, thank you Prospen

University of Venda

Critical thinking, creativity and innovation in leadership

The training exceeded my expectations

FAQs – Advanced Emotional Intelligence Training

Find answers to FAQs about Advanced Emotional Intelligence Training, including self-awareness, emotional regulation, empathy, interpersonal communication and effective workplace relationships.

What topics are covered in the Advanced Emotional Intelligence Training course?
The course covers the foundations of emotional intelligence, advanced EI skills, the psychology of trust, intrapersonal and interpersonal skills, emotional conflict management, communication styles, empathy, accountability and practical strategies for building trust within teams.
Who should attend the Advanced Emotional Intelligence Training course?
This course is ideal for directors, senior executives, managers, supervisors, team leaders, high-potential employees and future leaders. It is also suitable for professionals seeking to strengthen their emotional intelligence, leadership effectiveness and ability to build trust within teams.
How long is the Advanced Emotional Intelligence Training course?
The course runs for three days and is available through online and in-class training. The programme combines advanced emotional intelligence concepts with practical activities to help participants strengthen workplace relationships and leadership capabilities.
How does advanced emotional intelligence help leaders build trust in the workplace?
The course explores the psychology of workplace trust, including the Three C's of Trust: Competence, Character and Caring. Participants learn how to demonstrate integrity, strengthen relationships, adapt communication styles and create an environment of trust and psychological safety.
Does the course cover managing emotions and communication under pressure?
Yes. Participants explore how the mind works under pressure, develop self-awareness, manage negative emotions, distress and anxiety, and adapt their communication styles to different personalities and working styles. These skills support more constructive interactions and better workplace relationships.
Does the Advanced Emotional Intelligence Training course include practical exercises?
Yes. The training incorporates group work, discussions, case studies, workshops, role-play and practical application. Participants also develop a personal action plan to support ongoing emotional intelligence development and the application of trust-building strategies in the workplace.

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